Troubleshooting, When an error occurs | Casio CE-2400O specs

Troubleshooting

This section describes what to do when you have problems with operation.

When an error occurs...

Errors are indicated by an error tone. When this happens, you can usually find out what the problem is as illustrated below.

Error Tone

Check the display for an error code	Did you make a	Is the Mode Switch in the
(E01, E08, E11, E27, E38)	mistake in operation?	correct position?
	Press the Ckey.	Press the Ckey.

Check the appropriate section of this manual for the operation you want to perform.

Set the Mode Switch to the correct position (page 10).

Error codes

Error code	Meaning	Action

E01	Mode switch position changed before finali-	Return the mode switch to its original setting
	zation.	and finalize the operation.

E08	Registration without entering a clerk number.	Enter a clerk number.
	This error appears only when the clerk control
	function is activated.

E11	Registration attempted while the drawer of	Shut the drawer before attempting to per-
	the register is open.	form a registration.

E27	Transaction cancel buffer is full.	Finalize the transaction.

E38	READ/RESET operation without declaration	Perform money declaration.
	of cash in drawer. This error appears only
	when the money declaration (cash in drawer
	amount input) is required by programming.

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Casio CE-2400O instruction manual Troubleshooting, When an error occurs

Contents

CE-2400 Introduction Not applicable to other areasPage Contents User Maintenance and Options More Setups and OperationsTroubleshooting Specifications Getting Started Insert the mode key marked OW into Mode Switch Calendar Introducing CE-2400 General guide When the cash drawer does not open Mode keyMode switch Drawer Displays Main DisplayPop-Up Display Register Mode Keyboard Calculator Mode Installing memory backup batteries Batteries and Roll PaperTo load memory protection batteries Page Journal Printing Installing roll paperTo load paper for printing of journal Receipt Printing To load paper for printing of receipts Basic Setups and Operations Setting a machine numberTo set the machine number To set the time Setting the timeSetting the date To set the date Displaying the time and date To display and clear the time and date ÛÝn ÝÚn Programming automatic tax calculationTo program Tax Tables ±ÛÞn ÞââÛn TAX Tables Idaho Illinois NEW Hampshire West Virginia Wisconsin Wyoming How to use your cash register Before business hours How to read the receipts and the journal Receipt Sample Journal Sample Item lines included Preparing and using department keys Programming department keys Þââ ÚâÛÞ To program a unit price for each department ÚâÑ£ ÛâÑc Registering department keysÛâÑÁ c Single-item sale Repeat Preset priceÚÞâ¢ Multiplication ÚâÑ£ ÚâÑcSplit sales of packaged items To program a unit price for each PLU Registering PLUsProgramming PLUs Þââ Linked department PLUs Registering PLUs and sub-departmentsÚÞp Sub-departments ÚÞX Ûp ÛâÑc Sub-department repeatPLU multiplication Sub-department multiplication ÚÞp ßââQ ÚâÑcÜÑQ Q ÜâÑc Mixed registration department, sub-department, PLU ÜâÑ Q ÚÞÑcÜà p ÛâÑ c Registering premiums and discounts Programming premiums and discounts ÞÑÁ Úßp Registering premiums and discountsTo program a rate to the Pkey Discount for items and subtotals Taxable status of the Pkey ÜÛpÛâÑc Premium for items and subtotals To program tax calculation for the -key Registering reductionsProgramming for reductions Taxable status of the-key Reduction of individual items Registering reductionsÀÑc Reduction of subtotals Calculating the merchandise subtotal ÚÑÁ ÛÑª ÜÑ£ Shifting the taxable status of an item ÝÑ¢ r ÞÑ q ßÑÁ ÀÑ¢ c Check Registering charge and check paymentsÚâÑÁ k Charge ÞÞÑ¢ ÜâÑk ÞÑc h Mixed cash, check, charge Registering returned goods in the REG mode Ûüþá ÛÑª Ûp Normal refund transaction Registering returned goods in the RF modeÚÞâÁ Reduction of amounts paid on refund Registering money received on account Registering money paid out ÛÑª Making corrections in a registrationÚâÑ ÚâÑQ Correcting an item you have input and registered ÚÑÁ ÛÑª Cancelling all items in a transaction No sale registrationÚÑÁ ÛÑª ÜÑ£ ÝÑ¢ m e More Setups and Operations Input the total of a + b + c Input the total of f + g + h Clerk Sign On Clerk Sign Off About post-finalization receipt formats Detail FormatTotal-only Format To program a department with single-item-sale status Single-item-sales for departments and PLUsProgramming single-item-sale status to departments and PLUs Example To program a PLU with single-item-sale status Registering single-item-sale items REG Registering manual tax Registering manually entered tax amountsProgramming for manually input tax registration ÚâÑÁ Programming tax printing and other features Tax status for -key ÚâÞââÛ Programming currency exchangeTo program currency exchange rate for the ¨key ÁÞÛÜ¡Þ Full amount tender in foreign currency Mode Switch Registering foreign currency Partial tender in a foreign currency ÜâÑÑ¨ Example 2 Memory recall Example 1 Calculation examples Mode SwitchCalculator functions ÚâÑÁ ÛâÑª Programming calculator features D s Reports Printing the cash registers programPrinting Read reports To print the PLU/sub-department Read report To print the hourly sales Read reportTo print the periodic sales Read report To print the monthly sales Read report To print the financial Read reportTo print the individual department Read report Printing Reset reports Úp s To print the daily sales Reset report To print the PLU/sub-department Reset reportTo print the hourly sales Reset report To print the monthly sales Reset report Report samples All PLU programming report Other Non-PLU programming report Daily sales READ/RESET report ¥6¥80P Periodic sales READ/RESET report Number of items are both zero are not printed Monthly sales READ/RESET report Individual department report Financial report Individual PLU report Troubleshooting When an error occurs When the register does not operate at all Start Case of power failure About the low battery power indicator User Maintenance and Options To replenish stamp inkTo replace the ink roll To replace journal paper REG OFF WT-58 wetproof cover To replace receipt paperOptions Department key conversion kit CE-2400 Specifications Printer Index 27, 55 16, 17, 82 Limited Warranty Electronic Cash Registers