Reference

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

 

 

 

 

 

 

 

 

 

Problem

Cause

Action

See Page

 

Nothing comes out of the

The (VOLUME) knob is set to

Rotate the (VOLUME) knob more

E-11

 

connected headphones or

“MIN”.

towards “MAX”.

 

 

amplifier speakers when I play

 

 

 

 

The UPPER 1 zone setting is INT

Change the UPPER 1 zone setting to INT

E-27

 

something.

OFF.

ON. If you are using Layer and/or Split,

 

 

 

 

change the setting of the zone you are

 

 

 

 

using to INT ON.

 

 

 

 

 

 

 

The pitch of the Digital Piano

The Digital Piano’s key setting is

Change the key setting to 0, or turn Digital

E-20

 

is off.

something other than 0.

Piano power off and then back on again.

 

 

 

 

 

 

 

 

Digital Piano tuning is incorrect.

Adjust Digital Piano tuning, or turn Digital

E-39

 

 

 

Piano power off and then back on again.

 

 

 

 

 

 

 

 

The Coarse Tuning and/or Fine

Change the setting(s) to 0 or turn Digital

E-31

 

 

Tuning setting is something other

Piano power off and then back on.

 

 

 

than 0.

 

 

 

 

 

 

 

 

 

A non-standard temperament setting

Change the temperament setting to

E-39

 

 

is being used.

“00:Equal”, which is the standard modern

 

 

 

 

tuning.

 

 

 

 

 

 

 

 

Octave shift is enabled.

Change the octave shift setting to 0.

E-30

 

 

 

 

 

 

Tones and/or effects sound

The “Backup” feature is turned on.

Turn off “Backup”. Next, turn power off

E-40

 

strange. Turning power off

 

and then back on again.

 

 

and then back on again does

 

 

 

 

not eliminate the problem.

 

 

 

 

Example: Note intensity does

 

 

 

 

not change even though I alter

 

 

 

 

key pressure.

 

 

 

 

 

 

 

 

 

I cannot hear any chorus/

The chorus send/reverb send setting

Change the chorus send/reverb send

E-32

 

reverb effect when I turn on

is 0.

setting to a greater value.

 

 

chorus/reverb.

 

 

 

 

 

 

 

 

 

I cannot play back a music file

The file you are trying to play is not a

This Digital Piano supports playback of

E-41

 

from an SD card.

format supported by this Digital

Format0 or Format1 SMF files, or CM2

 

 

 

Piano.

(CASIO proprietary format) files only.

 

 

 

 

Playback of WAV and MP3 files, or other

 

 

 

 

format MIDI files is not supported.

 

 

 

 

 

 

 

I cannot transfer data after

—

• Check to make sure that the USB cable

E-49

 

connecting the Digital Piano

 

is connected to the Digital Piano and

 

 

to a computer.

 

computer, and that the correct device is

 

 

 

 

selected with your computer’s music

 

 

 

 

software.

 

 

 

 

• Turn off the Digital Piano and then exit

 

 

 

 

 

 

 

 

the music software on your computer.

 

 

 

 

Next, turn the Digital Piano back on and

 

 

 

 

then restart the music software on your

 

 

 

 

computer.

 

 

 

 

 

 

 

I cannot store data to a

—

See “Error Messages” on page E-48.

—

 

memory card or load data

 

 

 

 

from a memory card.

 

 

 

 

 

 

 

 

 

Playback stops part way

Digital noise from the USB cable or

Stop song playback, disconnect the USB

E-49

 

through while transferring

power cord caused data

cable from the Digital Piano, and then

 

 

song data from my computer.

communication between your

reconnect it. Next, try playing back the

 

 

 

computer and Digital Piano to be

song again.

 

 

 

interrupted.

If this does not solve the problem, quit the

 

 

 

 

MIDI software you are using, disconnect

 

 

 

 

the USB cable from the Digital Piano, and

 

 

 

 

then reconnect it. Next, restart the MIDI

 

 

 

 

software and then try playing back the

 

 

 

 

song again.

 

 

 

 

 

 

E-52