11. TROUBLE SHOOTING

There may be various reasons for the abnormal operation of JB-99. Please refer to the trouble-shooting guide below. For continuing problems with JB-99, contact your local dealer or CAVS USA Inc for a repair service.

Symptoms

Reasons

Remedies

No power to the unit even after

Power plug is not properly

Check that the power plug is well

POWER button is pressed.

connected

plugged in.

Front panel buttons and remote

Power is not connected properly.

Pull out the power plug and after a few

controller buttons are not working

 

seconds plug in again.

Disc is loaded but FLT screen

Disc is loaded upside down

Reload the disc in correct position

does not display any information

Disc is un-clean or scratched

Clean the disc before loading or

 

 

 

use an alternate disc

No sound from speakers

Audio output terminal is not

Check the connections of audio output

 

tightly connected.

terminal.

 

Amplifier is not working.

Check the power and volume level of

 

 

amplifier

 

The unit is in mute mode.

Press the MUTE button to release the

 

 

audio output

Abnormal sounds from

Audio output terminal is connected

Connect the audio output terminal to

speakers

to record terminal of amplifier

disc or AUX terminal of amplifier.

 

One audio output terminal is not

Check the terminal to amplifier

 

correctly connected to the amplifier.

 

 

Scratched or unclean disc.

Clean the disc or use an alternate disc

 

Dirty audio output terminal or audio input

Clean the terminals before reconnecting

 

terminal of amplifier.

 

Howling noise while playing

Noise from microphone input

Place the microphone away from

 

 

Speakers

No video picture on TV

The disc is not a Video-CD

Use a Video CD

 

Video output terminal is not connected

 

to the input terminal of TV

 

Incompatible RF modulator

 

(for TV with only coaxial video

 

input).

Screen distortion when

External video source is

JB-99 is turned on

set on.

 

Incorrect video mode.

Connect the video output terminal to video input terminal of TV

Use an alternate RF modulator to connect the video output terminal into coaxial video input.

Go to Menu and then 4. System Setup to change the video source from external to internal.

Turn off the unit and then correct the

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CAVS JB-99 manual Trouble Shooting, Symptoms Reasons Remedies