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Avaya Definity Gx/PBXLink Integration Guide for CiscoUnity 4.0
OL-3105-15
Avaya Definity Gx/PBXLink Integration Guide for CiscoUnity 4.0 Testing the Integration
If your phone system uses MWI extension numbers that begin with zero (for example, 0123 or 09876),
do the following procedure.
To Enable MWI Extensions That Begin with Zero
Step1 On the Cisco Unity server, navigate to the \CommServer\Intlib directory on the drive on which you
installed Cisco Unity.
Step2 In the Intlib directory, locate the file Avsmdi.avd.
Step3 Open the file in a text editor.
Step4 In the [Fields] section of the file, locate the following line:
$LAMPEXT= 10 ZR, LAMPEXT
Step5 Change the ZR switch to V so the line reads:
$LAMPEXT= 10 V, LAMPEXT
Step6 Save the file and close the text editor.
Step7 For the settings to take effect, restart the CiscoUnity server.
Testing the Integration
To test whether CiscoUnity and the phone system are integrated correctly, do the following procedures
in the order listed.
If any of the steps indicate a failure, refer to the following documentation as applicable:
•The installation guide for the phone system.
•Cisco Unity Troubleshooting Guide, available at
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/prod_troubleshooting_guides_list.html.
•The setup information earlier in this guide.
To Set Up the Test Configuration
Step1 Set up two test extensions (Phone1 and Phone 2) on the same phone system that Cisco Unity is
connected to.
Step2 Set Phone 1 to forward calls to the Cisco Unity pilot number when calls are not answered.
Caution The phone system must forward calls to the CiscoUnity pilot number in no fewer than four
rings. Otherwise, the test may fail.
Step3 In the Cisco Unity Administrator, create a test subscriber to use for testing by doing the applicable
substeps below.
If your message store is Microsoft Exchange, do the following:
a. In the Cisco Unity Administrator, go to the Subscribers > Subscribers> Profile page.
b. Click the Add icon.