Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

Integration Description

Figure 2

Serial Connections Between Multiple PBXLink Boxes and Cisco Unity

Add PBXLink boxes as needed.

PBXLink box #3

PBXLink box #2

PBXLink box #1

Phone system

Digital lines

RS-232 serial cables

Analog lines

Cisco Unity server

54394

Integration Functionality

The Avaya Definity/PBXLink integration with Cisco Unity provides the following integration features:

Call forward to personal greeting

Call forward to busy greeting

Caller ID

Easy message access (a subscriber can retrieve messages without entering an ID because Cisco Unity identifies the subscriber based on the extension from which the call originated; a password may be required)

Identified subscriber messaging (Cisco Unity identifies the subscriber who leaves a message during a forwarded internal call, based on the extension from which the call originated)

Message waiting indication (MWI)

Integrations with Multiple Phone Systems

Depending on the version, Cisco Unity can be integrated with two or more phone systems:

Cisco Unity 4.0 and 4.1 can be integrated with a maximum of two phone systems at one time. For information on and instructions for integrating Cisco Unity with two phone systems, refer to the Dual Phone System Integration Guide at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/integuid/multi/itmultin.htm.

Cisco Unity 4.2 and later can be integrated with two or more phone systems at one time. For information on the maximum supported combinations and instructions for integrating Cisco Unity with multiple phone systems, refer to the Multiple Phone System Integration Guide at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/integuid/multi/multcu42.htm.

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

 

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Cisco Systems 4 manual Integration Functionality, Integrations with Multiple Phone Systems