Cisco Systems 4 manual Field Considerations, Number of Voice Messaging Ports to Install

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

Planning How the Voice Messaging Ports Will Be Used by Cisco Unity

Planning How the Voice Messaging Ports Will Be Used by Cisco Unity

Before programming the phone system, you need to plan how the voice messaging ports will be used by Cisco Unity. The following considerations will affect the programming for the phone system (for example, setting up the hunt group or call forwarding for the voice messaging ports):

•The number of voice messaging ports installed.

•The number of voice messaging ports that will answer calls.

•The number of voice messaging ports that will only dial out, for example, to send message notification, to set message waiting indicators (MWIs), to make AMIS deliveries, and to make telephone record and playback (TRAP) connections.

The following table describes the voice messaging port settings in Cisco Unity that can be set in UTIM, and that are displayed as read-only text on the System > Ports page of the Cisco Unity Administrator.

Table 1	Settings for the Voice Messaging Ports
Field			Considerations
Extension			Enter the extension for the port as assigned on the phone system.
Enabled			Check this check box to enable the port. The port is enabled during normal operation.
			Uncheck this check box to disable the port. When the port is disabled, calls to the port get a
			ringing tone but are not answered. Typically, the port is disabled only by the installer during
			testing.
Answer Calls			Check this check box to designate the port for answering calls. These calls can be incoming
			calls from unidentified callers or from subscribers.
Message Notification			Check this check box to designate the port for notifying subscribers of messages. Assign
			Message Notification to the least busy ports.
Dialout MWI			Check this check box to designate the port for turning MWIs on and off. Assign Dialout MWI
(not used by serial or SMDI			to the least busy ports.
integrations)
AMIS Delivery			Check this check box to designate the port for making outbound AMIS calls to deliver voice
(available with the AMIS			messages from Cisco Unity subscribers to users on another voice messaging system.
			Cisco Unity supports the Audio Messaging Interchange Specification (AMIS) protocol,
licensed feature only)
			which provides an analog mechanism for transferring voice messages between different
			voice messaging systems.
			This setting affects outbound AMIS calls only. All ports are used for incoming AMIS calls.
			Because the transmission of outgoing AMIS messages may tie up voice ports for long
			periods of time, you may want to adjust the schedule on the Network > AMIS > Schedule
			page so that outgoing AMIS calls are placed during closed hours or at times when
			Cisco Unity is not processing many calls.
TRAP Connection			Check this check box so that subscribers can use the phone as a recording and playback
			device in Cisco Unity web applications and e-mail clients. Assign TRAP Connection to the
			least busy ports.
		The Number of Voice Messaging Ports to Install
		The number of voice messaging ports to install depends on numerous factors, including:

Avaya Definity Gx/PBXLink Integration Guide for Cisco Unity 4.0

6 OL-3105-15