Manuals / Cisco Systems / Communications / IP Phone

Cisco Systems 7961G/7961G-GE, 7941G/7941G-GE Accessing Voice Messages, If you want to, Then

Models: 7941G/7941G-GE

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Accessing Voice Messages

Accessing Voice Messages

To access voice messages, use the button.

Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, refer to the documentation that came with your voice message system.

	If you want to...	Then...
	Set up and personalize	Press	and follow the voice instructions.
	your voice message	If a menu appears on your screen, choose an appropriate menu item.
	service
	service

	See if you have a new	Look for:
	voice message	• A steady red light on your handset. (This indicator can vary. See the

		“Customizing Rings and Message Indicators” section on page 44.)

•A flashing message waiting icon and text message on your screen.

	Listen to your voice	Press	.
	messages or access the	Depending on your voice message service, doing so either auto-dials the
	voice messages menu
	voice messages menu	message service or provides a menu on your screen.
		message service or provides a menu on your screen.

	Send a call to your	Press iDivert.
	voice message system	The iDivert feature automatically transfers a call (including a ringing or

		held call) to your voice message system. Callers will hear your voice
		message greeting and can leave you a message.

52	OL-8163-01

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Cisco Systems 7961G/7961G-GE, 7941G/7941G-GE warranty Accessing Voice Messages, If you want to, Then

Contents

INCLUDING LICENSE AND WARRANTY Phone GuideCisco Systems, Inc 170 West Tasman Drive San Jose, CA 800 553-NETS 6387 Fax 408Page Common Phone Tasks Softkey DefinitionsQuick Reference Softkey Definitions Phone Screen Icons Button IconsPhone Screen Icons Button IconsOther Features Line and Call StateContents Connecting Your Phone An Overview of Your PhoneUnderstanding Feature Buttons and Menus Getting StartedUsing a Handset, Headset, and Speakerphone Using Phone SettingsAdvanced Call Handling Accessing Voice Messages Setting Up Speed Dials on the WebUsing Cisco WebDialer Troubleshooting Your PhoneOL-8163-01 Using this Guide Getting StartedSafety and Performance Information Finding Additional InformationWarning IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONSVaroitus TÄRKEITÄ TURVALLISUUSOHJEITA SÄILYTÄ NÄMÄ OHJEET Attention IMPORTANTES INFORMATIONS DE SÉCURITÉCONSERVEZ CES INFORMATIONS Warnung WICHTIGE SICHERHEITSHINWEISE BEWAHREN SIE DIESE HINWEISE GUT AUFAvvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA Varning! VIKTIGA SÄKERHETSANVISNINGAR SPARA DESSA ANVISNINGARGetting Started Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo Advarsel VIGTIGE SIKKERHEDSANVISNINGER GEM DISSE ANVISNINGERGetting Started OL-8163-01 Read the installation instructions before you connect the system to its power source when connecting cables Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with TAPS Headset Information Audio Quality Subjective to the UserAn Overview of Your Phone Understanding Buttons and HardwareFigure 1 Cisco Unified IP Phone 7961G and 7961G-GE Figure 2 Cisco Unified IP Phone 7941G and 7941G-GEOL-8163-01 137503Description For more information, seeDescription For more information, seeUnderstanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneUnderstanding Lines vs. Calls Understanding Line and Call IconsUnderstanding Feature Availability OL-8163-01Basic Call Handling Placing a Call-Basic OptionsPress New Call Missed CallsPlacing a Call-Additional Options CorporateAnswering a Call PersonalDirectory to log in Choose Personal Address Book andUsing Hold and Resume Ending a CallAnswer EndCallUsing Mute Switching Between Multiple CallsViewing Multiple Calls If you want toTransferring Calls If you want toThen If you want toForwarding All Calls to Another Number Making Conference Calls Understanding Types of Conference CallsStarting and Joining a Standard Conference Press ConfListIf you want to ThenTips Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Advanced Call HandlingUsing a Shared Line Understanding Shared LinesAdding Yourself to a Shared-Line Call BargecBarge Storing and Retrieving Parked Calls Preventing Others from Viewing or Barging a Shared-Line CallPress Private Press PrivateMaking and Receiving Secure Calls Tracing Suspicious CallsIf you want to ThenPrioritizing Critical Calls If youThen TipsUsing Cisco Extension Mobility Using BLF to Determine a Line StateIf you want to TipsUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer Using a Handset, Headset, and SpeakerphoneUsing Phone Settings Customizing Rings and Message IndicatorsUser Preferences Rings Customizing the Phone Screen User Preferences ContrastUser Preferences Background Images Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls. Each stores up Missed Calls, Placed Calls, or Received CallsIf you want to ThenMissed Calls, Placed Calls, or Received Calls Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Corporate Directory exact name can varyUsing Personal Directory on Your Phone SubmitIf you want to ThenPress Fast Dial Personal Directory Personal Fast DialsUsing Call Logs and Directories TipsAccessing Voice Messages If you want toThen Accessing Your User Options Web Pages Customizing Your Phone on the WebOptions Device User Options DeviceConfiguring Features and Services on the Web Using Personal Directory on the WebUsing Your Personal Address Book on the Web 1. Choose User Options Personal Address BookConfiguring Fast Dials on the Web Choose User Options Fast DialsClick Add New 1. Choose User Options Fast DialsSetting Up Speed Dials on the Web Using the Address Book Synchronization ToolClick Speed Dials Click Speed DialsSetting Up Phone Services on the Web Click Phone ServicesClick Phone Services Click Service URLControlling User Settings on the Web Choose User Options User SettingsChoose User Options User Settings 1. Choose User Options User SettingsControlling Line Settings on the Web Click Line SettingsClick Line Settings If you want toClick Line Settings Click Line Settingsincoming call when the phone is active Using Cisco WebDialer If you want toThen Network Configuration Host Name Understanding Additional Configuration Options Cisco Unified IP PhoneExpansion Module Phone GuideIf you ThenFor more information Unified Video Advantage QuickTroubleshooting Your Phone General TroubleshootingJoin fails Viewing Phone Administration Data Using the Quality Reporting ToolNetwork Configuration and select the network Model InformationCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex Page Page Page See also QRT OL-8163-01 Page Corporate Headquarters European HeadquartersAmericas Headquarters Asia Pacific Headquarters