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Cisco Systems 7941G/7941G-GE Basic Call Handling, Placing a Call-Basic Options, Press New Call

Models: 7941G/7941G-GE

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Basic Call Handling

Basic Call Handling

Basic Call Handling

You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information.

Placing a Call—Basic Options

Here are some easy ways to place a call on your Cisco Unified IP Phone.

If you want to...	Then...				For more information, see...

Place a call using the handset	Pick up the handset and enter a number.				An Overview of Your
					Phone, page 15

Place a call using the	Press		and enter a number.		Using a Handset, Headset,
speakerphone					and Speakerphone, page 42

Place a call using a headset	Press		and enter a number. Or if		Using a Handset, Headset,
	is lit, press New Call and enter a number.				and Speakerphone, page 42

Redial a number	Press Redial to dial the last number, or				Using Call Logs, page 46
	press the Navigation button (with the
	phone idle) to see your Placed Calls.

Place a call when another call	1.	Press Hold.			Using Hold and Resume,
is active (using the same line)	2.	Press New Call.			page 26
	2.	Press New Call.
	3.	Enter a number.

Dial from a call log	1.	Choose		> Missed Calls,	Using Call Logs, page 46
		Received Calls, or Placed Calls.
	2.	Select the listing or scroll to it and go
		off-hook.

Tips

•You can dial on-hook, without a dial tone (pre-dial). To pre-dial, enter a number, then go off-hook by lifting the handset or pressing Dial, , or .

•When you pre-dial, your phone tries to anticipate the number you are dialing by displaying matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a number displayed with Auto Dial, press the number, or scroll to it and go off-hook.

•If you make a mistake while dialing, press << to erase digits.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SCCP)

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Cisco Systems 7941G/7941G-GE warranty Basic Call Handling, Placing a Call-Basic Options, Press New Call, Missed Calls

Contents

800 553-NETS 6387 Fax 408 INCLUDING LICENSE AND WARRANTYPhone Guide Cisco Systems, Inc 170 West Tasman Drive San Jose, CAPage Softkey Definitions Phone Screen Icons Button Icons Common Phone TasksSoftkey Definitions Quick ReferenceLine and Call State Phone Screen IconsButton Icons Other FeaturesGetting Started ContentsConnecting Your Phone An Overview of Your Phone Understanding Feature Buttons and MenusUsing Phone Settings Using a Handset, Headset, and SpeakerphoneAdvanced Call Handling Troubleshooting Your Phone Accessing Voice MessagesSetting Up Speed Dials on the Web Using Cisco WebDialerOL-8163-01 Getting Started Using this GuideSAVE THESE INSTRUCTIONS Safety and Performance InformationFinding Additional Information Warning IMPORTANT SAFETY INSTRUCTIONSBEWAHREN SIE DIESE HINWEISE GUT AUF Varoitus TÄRKEITÄ TURVALLISUUSOHJEITASÄILYTÄ NÄMÄ OHJEET Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ CONSERVEZ CES INFORMATIONS Warnung WICHTIGE SICHERHEITSHINWEISEAvvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA SPARA DESSA ANVISNINGAR Varning! VIKTIGA SÄKERHETSANVISNINGARGetting Started Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo GEM DISSE ANVISNINGER Advarsel VIGTIGE SIKKERHEDSANVISNINGERGetting Started OL-8163-01 Read the installation instructions before you connect the system to its power source when connecting cables Using External Devices Accessibility FeaturesConnecting Your Phone Adjusting the Handset Rest Adjusting the FootstandRegistering with TAPS Audio Quality Subjective to the User Headset InformationUnderstanding Buttons and Hardware An Overview of Your Phone137503 Figure 1 Cisco Unified IP Phone 7961G and 7961G-GEFigure 2 Cisco Unified IP Phone 7941G and 7941G-GE OL-8163-01For more information, see DescriptionFor more information, see DescriptionCleaning the Phone Screen Understanding Phone Screen FeaturesUnderstanding the Help System on Your Phone Understanding Feature Buttons and MenusUnderstanding Line and Call Icons Understanding Lines vs. CallsOL-8163-01 Understanding Feature AvailabilityMissed Calls Basic Call HandlingPlacing a Call-Basic Options Press New CallCorporate Placing a Call-Additional OptionsChoose Personal Address Book and Answering a CallPersonal Directory to log inEndCall Using Hold and ResumeEnding a Call AnswerIf you want to Using MuteSwitching Between Multiple Calls Viewing Multiple CallsIf you want to Transferring CallsIf you want to ThenForwarding All Calls to Another Number Understanding Types of Conference Calls Making Conference CallsPress ConfList Starting and Joining a Standard ConferenceThen If you want toTips Starting or Joining a Meet-Me Conference Call Speed Dialing Advanced Call HandlingAdvanced Call Handling Picking Up a Redirected Call on Your PhoneUnderstanding Shared Lines Using a Shared LineBarge Adding Yourself to a Shared-Line CallcBarge Press Private Storing and Retrieving Parked CallsPreventing Others from Viewing or Barging a Shared-Line Call Press PrivateThen Making and Receiving Secure CallsTracing Suspicious Calls If you want toTips Prioritizing Critical CallsIf you ThenTips Using Cisco Extension MobilityUsing BLF to Determine a Line State If you want toObtaining a Headset Using a Handset, Headset, and SpeakerphoneUsing a Handset, Headset, and Speakerphone Using AutoAnswerCustomizing Rings and Message Indicators Using Phone SettingsUser Preferences Rings User Preferences Contrast Customizing the Phone ScreenUser Preferences Background Images Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received Calls. Each stores upThen If you want toMissed Calls, Placed Calls, or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Corporate Directory exact name can varySubmit Using Personal Directory on Your PhonePersonal Directory Personal Fast Dials If you want toThen Press Fast DialTips Using Call Logs and DirectoriesIf you want to Accessing Voice MessagesThen User Options Device Accessing Your User Options Web PagesCustomizing Your Phone on the Web Options Device1. Choose User Options Personal Address Book Configuring Features and Services on the WebUsing Personal Directory on the Web Using Your Personal Address Book on the Web1. Choose User Options Fast Dials Configuring Fast Dials on the WebChoose User Options Fast Dials Click Add NewClick Speed Dials Setting Up Speed Dials on the WebUsing the Address Book Synchronization Tool Click Speed DialsClick Service URL Setting Up Phone Services on the WebClick Phone Services Click Phone Services1. Choose User Options User Settings Controlling User Settings on the WebChoose User Options User Settings Choose User Options User SettingsIf you want to Controlling Line Settings on the WebClick Line Settings Click Line SettingsClick Line Settings Click Line Settingsincoming call when the phone is active If you want to Using Cisco WebDialerThen Network Configuration Host Name Phone Guide Understanding Additional Configuration OptionsCisco Unified IP Phone Expansion ModuleUnified Video Advantage Quick If youThen For more informationGeneral Troubleshooting Troubleshooting Your PhoneJoin fails Model Information Viewing Phone Administration DataUsing the Quality Reporting Tool Network Configuration and select the networkDuration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareIndex Page Page Page See also QRT OL-8163-01 Page Asia Pacific Headquarters Corporate HeadquartersEuropean Headquarters Americas Headquarters