Manuals / Cisco Systems / Communications / IP Phone

Cisco Systems 7961G/7961G-GE, 7941G/7941G-GE warranty Advanced Call Handling, Speed Dialing

Models: 7941G/7941G-GE

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Advanced Call Handling

Advanced Call Handling

Advanced call-handling tasks involve special features that your system administrator might configure for your phone depending on your call-handling needs and work environment.

Speed Dialing

Speed dialing allows you to enter an index number, press a button, or select a phone screen item to place a call. Depending on configuration, your phone can support several speed-dial features:

•Speed-dial buttons

•Abbreviated Dialing

•Fast Dials

Note	•	To set up speed-dial buttons and Abbreviated Dial, you must access your User Options
		web pages. See “Accessing Your User Options Web Pages” section on page 53.
	• To set up Fast Dials, you must access the Personal Directory feature. See “Using Personal
		Directory on Your Phone” section on page 49.
	•	Alternately, your system administrator can configure speed-dial features for you.

If you want to...	Then...

Use speed-dial	1.	Set up speed-dial buttons. See the “Setting Up Speed Dials on the Web”
buttons		section on page 56.
	2.	To place a call, press	(a speed-dial button).
	Note If your phone supports the Busy Lamp Field (BLF) speed-dial feature, you can
		see if the speed-dial number is busy before dialing. See the “Using BLF to
		Determine a Line State” section on page 41.

Use Abbreviated	1. Set up Abbreviated Dialing codes. See the “Setting Up Speed Dials on the
Dial		Web” section on page 56.
	2.	To place a call, enter the Abbreviated Dialing code and press AbbrDial.

Use Fast Dial	1.	Create a Personal Address B ook entry and assign a Fast Dials code. See
		“Using Personal Directory on the Web” section on page 54.
	2.	To place a call, access the Fast Dial service on your phone. See the “Using
		Personal Directory on Your Phone” section on page 49.

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Cisco Systems 7961G/7961G-GE, 7941G/7941G-GE warranty Advanced Call Handling, Speed Dialing

Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA INCLUDING LICENSE AND WARRANTYPhone Guide 800 553-NETS 6387 Fax 408Page Quick Reference Common Phone TasksSoftkey Definitions Softkey Definitions Phone Screen Icons Button IconsOther Features Phone Screen IconsButton Icons Line and Call StateUnderstanding Feature Buttons and Menus ContentsConnecting Your Phone An Overview of Your Phone Getting StartedUsing a Handset, Headset, and Speakerphone Using Phone SettingsAdvanced Call Handling Using Cisco WebDialer Accessing Voice MessagesSetting Up Speed Dials on the Web Troubleshooting Your PhoneOL-8163-01 Using this Guide Getting StartedWarning IMPORTANT SAFETY INSTRUCTIONS Safety and Performance InformationFinding Additional Information SAVE THESE INSTRUCTIONSCONSERVEZ CES INFORMATIONS Warnung WICHTIGE SICHERHEITSHINWEISE Varoitus TÄRKEITÄ TURVALLISUUSOHJEITASÄILYTÄ NÄMÄ OHJEET Attention IMPORTANTES INFORMATIONS DE SÉCURITÉ BEWAHREN SIE DIESE HINWEISE GUT AUFAvvertenza IMPORTANTI ISTRUZIONI SULLA SICUREZZA Varning! VIKTIGA SÄKERHETSANVISNINGAR SPARA DESSA ANVISNINGARGetting Started Este símbolo de aviso significa perigo. Você se encontra em uma situação em que há risco de lesões corporais. Antes de trabalhar com qualquer equipamento, esteja ciente dos riscos que envolvem os circuitos elétricos e familiarize-se com as práticas padrão de prevenção de acidentes. Use o número da declaração fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham o dispositivo Advarsel VIGTIGE SIKKERHEDSANVISNINGER GEM DISSE ANVISNINGERGetting Started OL-8163-01 Read the installation instructions before you connect the system to its power source when connecting cables Accessibility Features Using External DevicesConnecting Your Phone Adjusting the Footstand Adjusting the Handset RestRegistering with TAPS Headset Information Audio Quality Subjective to the UserAn Overview of Your Phone Understanding Buttons and HardwareOL-8163-01 Figure 1 Cisco Unified IP Phone 7961G and 7961G-GEFigure 2 Cisco Unified IP Phone 7941G and 7941G-GE 137503Description For more information, seeDescription For more information, seeUnderstanding Phone Screen Features Cleaning the Phone ScreenUnderstanding Feature Buttons and Menus Understanding the Help System on Your PhoneUnderstanding Lines vs. Calls Understanding Line and Call IconsUnderstanding Feature Availability OL-8163-01Press New Call Basic Call HandlingPlacing a Call-Basic Options Missed CallsPlacing a Call-Additional Options CorporateDirectory to log in Answering a CallPersonal Choose Personal Address Book andAnswer Using Hold and ResumeEnding a Call EndCallViewing Multiple Calls Using MuteSwitching Between Multiple Calls If you want toThen Transferring CallsIf you want to If you want toForwarding All Calls to Another Number Making Conference Calls Understanding Types of Conference CallsStarting and Joining a Standard Conference Press ConfListIf you want to ThenTips Starting or Joining a Meet-Me Conference Call Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Phone Advanced Call HandlingUsing a Shared Line Understanding Shared LinesAdding Yourself to a Shared-Line Call BargecBarge Press Private Storing and Retrieving Parked CallsPreventing Others from Viewing or Barging a Shared-Line Call Press PrivateIf you want to Making and Receiving Secure CallsTracing Suspicious Calls ThenThen Prioritizing Critical CallsIf you TipsIf you want to Using Cisco Extension MobilityUsing BLF to Determine a Line State TipsUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer Using a Handset, Headset, and SpeakerphoneUsing Phone Settings Customizing Rings and Message IndicatorsUser Preferences Rings Customizing the Phone Screen User Preferences ContrastUser Preferences Background Images Missed Calls, Placed Calls, or Received Calls. Each stores up Using Call Logs and DirectoriesUsing Call Logs Missed Calls, Placed Calls, or Received CallsIf you want to ThenMissed Calls, Placed Calls, or Received Calls Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Corporate Directory exact name can varyUsing Personal Directory on Your Phone SubmitPress Fast Dial If you want toThen Personal Directory Personal Fast DialsUsing Call Logs and Directories TipsAccessing Voice Messages If you want toThen Options Device Accessing Your User Options Web PagesCustomizing Your Phone on the Web User Options DeviceUsing Your Personal Address Book on the Web Configuring Features and Services on the WebUsing Personal Directory on the Web 1. Choose User Options Personal Address BookClick Add New Configuring Fast Dials on the WebChoose User Options Fast Dials 1. Choose User Options Fast DialsClick Speed Dials Setting Up Speed Dials on the WebUsing the Address Book Synchronization Tool Click Speed DialsClick Phone Services Setting Up Phone Services on the WebClick Phone Services Click Service URLChoose User Options User Settings Controlling User Settings on the WebChoose User Options User Settings 1. Choose User Options User SettingsClick Line Settings Controlling Line Settings on the WebClick Line Settings If you want toClick Line Settings Click Line Settingsincoming call when the phone is active Using Cisco WebDialer If you want toThen Network Configuration Host Name Expansion Module Understanding Additional Configuration OptionsCisco Unified IP Phone Phone GuideFor more information If youThen Unified Video Advantage QuickTroubleshooting Your Phone General TroubleshootingJoin fails Network Configuration and select the network Viewing Phone Administration DataUsing the Quality Reporting Tool Model InformationCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberIndex Page Page Page See also QRT OL-8163-01 Page Americas Headquarters Corporate HeadquartersEuropean Headquarters Asia Pacific Headquarters