Basic Call Handling

Using Mute

With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use Mute in conjunction with the handset, speakerphone, or a headset.

If you want to...

Then...

 

 

 

 

Toggle Mute on

Press

.

 

 

 

Toggle Mute off

Press

.

 

 

 

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines. If the call that you want to switch to is not automatically highlighted, use the Navigation button to scroll to it.

If you want to...

Then...

 

 

 

 

 

 

Switch between

1.

Make sure the call that you want to switch to is highlighted.

connected calls on one

2.

Press Resume.

 

line

 

 

Any active call is placed on hold and the selected call is resumed.

 

 

 

 

 

 

 

Switch between

Press

 

for the line that you are switching to.

 

connected calls on

 

 

 

 

 

If a single call is holding on the line, the call automatically resumes. If

different lines

multiple calls are holding, highlight the appropriate call and press Resume.

 

 

 

 

 

Switch from a

Press Answer, or if the call is ringing on a different line press

(flashing).

connected call to

Any active call is placed on hold and the selected call is resumed.

answer a ringing call

 

 

 

 

 

 

 

 

 

 

 

Viewing Multiple Calls

Understanding how multiple calls are displayed on your phone can help you organize your call-handling efforts.

In standard viewing mode, your phone displays calls as follows for the highlighted line:

•Calls with the highest precedence and longest duration display at the top of the list.

•Calls of a similar type are grouped together. For example, calls that you have interacted with are grouped near the top, and calls on hold are grouped last.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SCCP)

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Cisco Systems 7941G/7941G-GE, 7961G/7961G-GE warranty Using Mute, Switching Between Multiple Calls, Viewing Multiple Calls
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7961G/7961G-GE, 7941G/7941G-GE specifications

Cisco Systems has been a leader in networking technology, and its IP phones, particularly the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models, showcase their commitment to high-quality communication solutions. These phones are designed to meet the needs of both small and large enterprises, offering various features and technologies that enhance productivity and collaboration.

The Cisco 7941G is a sleek, user-friendly IP phone that supports voice over IP (VoIP) communication. It features a high-resolution monochrome display that provides clear visual information, including caller ID and call details. The 7941G is equipped with two programmable line keys, enabling users to manage multiple calls seamlessly. It also supports a hands-free speakerphone and a built-in headset port, allowing for flexible audio options.

Upgrading to the Cisco 7941G-GE model provides additional benefits. This version includes a Gigabit Ethernet port, ensuring that users experience faster network connections and bandwidth efficiency. The enhanced networking capabilities make the 7941G-GE particularly suitable for environments with high data demands.

The Cisco 7961G and 7961G-GE models take functionality to the next level. The 7961G features a large, backlit display that makes it easy to read call information and navigate menus, even in low-light environments. It comes with five programmable line keys, providing more options for call handling and management. The phone also supports XML applications, enabling companies to customize features and services directly through the phone interface.

For users looking for upgraded connectivity, the 7961G-GE integrates a Gigabit Ethernet port, making it ideal for use in modern network infrastructures that require high-speed connections. The audio capabilities of the 7961G and 7961G-GE also stand out, with wideband audio support, allowing for clearer and more natural voice transmission.

Both models support Power over Ethernet (PoE), reducing cable clutter and streamlining installation. Security is a priority for Cisco, and these phones incorporate features such as encrypted voice and signaling, ensuring secure communications.

In summary, the Cisco 7941G, 7941G-GE, 7961G, and 7961G-GE models are robust IP phones designed to enhance business communications. Their combination of user-friendly interfaces, advanced networking capabilities, and security features make them ideal choices for organizations looking to improve their communication infrastructure.
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