Cisco Systems 7941G/7941G-GE, 7961G/7961G-GE warranty Forwarding All Calls to Another Number

Basic Call Handling

If you want to...	Then...
Transfer two current calls	1.	Scroll to highlight any call on the line.
to each other (direct	2.	Press Select.
transfer) without staying on
	3.	Repeat this process for the second call.
the line
	4.	With one of the selected calls highlighted, press DirTrfr. (To
		display DirTrfr, you might need to press more.)
		The two calls connect to each other and drop you from the call.
	Note If you want to stay on the line with the callers, use Join instead.
Redirect a call to your voice	Press iDivert. The call is automatically transferred to your voice
messaging system	message greeting. You can use iDivert with a call that is active, ringing,
	or on hold.

Tips

•If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press Transfer and then hang up.

•If on-hook transfer is not enabled on your phone, hanging up without pressing Transfer again places the call on hold.

•You cannot use Transfer to redirect a call on hold. Press Resume to remove the call from hold before transferring it.

Forwarding All Calls to Another Number

You can use Call Forward All to redirect incoming calls from your phone to another number.

If you want to...	Then...
Set up call forwarding on your	Press CFwdALL and enter a target phone number.
primary line
Cancel call forwarding on	Press CFwdALL.
your primary line
Verify that call forwarding is	Look for:
enabled on your primary line	• The call forward icon above the primary phone number:	.
	• The call forwarding target number in the status line.

Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SCCP) 29