Chapter 30 Configuring the ASA CX Module

Troubleshooting the ASA CX Module

Capturing Module Traffic

To configure and view packet captures for the ASA CX module, enter one of the following commands:

Command

Purpose

 

 

capture name interface asa_dataplane

Captures packets between ASA CX module and the ASA on the

 

 

backplane.

 

 

 

copy

capture

Copies the capture file to a server.

 

 

 

show

capture

Shows the capture at the ASA console.

 

 

 

Note Captured packets contain an additional AFBP header that your PCAP viewer might not understand; be sure to use the appropriate plugin to view these packets.

Troubleshooting the ASA CX Module

Problems with the Authentication Proxy, page 30-32

Problems with the Authentication Proxy

If you are having a problem using the authentication proxy feature, follow these steps to troubleshoot your configuration and connections:

1.Check your configurations.

On the ASA, check the output of the show asp table classify domain cxsc-auth-proxycommand and make sure there are rules installed and that they are correct.

In PRSM, ensure the directory realm is created with the correct credentials and test the connection to make sure you can reach the authentication server; also ensure that a policy object or objects are configured for authentication.

2.Check the output of the show service-policy cxsc command to see if any packets were proxied.

3.Perform a packet capture on the backplane, and check to see if traffic is being redirected on the correct configured port. See the “Capturing Module Traffic” section on page 30-32. You can check the configured port using the show running-config cxsc command or the show asp table classify domain cxsc-auth-proxycommand.

Note If you have a connection between hosts on two ASA interfaces, and the ASA CX service policy is only configured for one of the interfaces, then all traffic between these hosts is sent to the ASA CX module, including traffic orginiating on the non-ASA CX interface (the feature is bidirectional). However, the ASA only performs the authentication proxy on the interface to which the service policy is applied, because this feature is ingress-only.

Example 30-1 Make sure port 2000 is used consistently:

1.Check the authentication proxy port:

Cisco ASA Series Firewall ASDM Configuration Guide

30-32

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Cisco Systems ASA 5580 Troubleshooting the ASA CX Module, Capturing Module Traffic, Problems with the Authentication Proxy

ASA Services Module, ASA 5555-X, ASA 5545-X, ASA 5585-X, ASA 5580 specifications

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