24-3
Cisco ASA Series Firewall ASDM Configuration Guide
Chapter24 Troubleshooting Connections and Resources
Testing Your Configuration
Figure24-3 Ping Failure Because of IP Addressing Problems
Step3 Ping each ASA interface from a remote host. For transparent mode, ping the management IP address.
This test checks whether the directly connected router can route the packet between the host and the
ASA, and whether the ASA can correctly route the packet back to the host.
A ping might fail if the ASA does not have a return route to the host through the intermediate router (see
Figure 24-4). In this case, the debugging messages show that the ping was successful, but syslog
message 110001 appears, indicating a routing failure has occurred.
Figure24-4 Ping Failure Because the ASA Has No Return Route
Verifying ASA Configuration and Operation, and Testing Interfaces Using Ping
The Ping tool is useful for verifying the configuration and operation of the ASA and surrounding
communications links, as well as for testing other network devices.
This section includes the following topics:
Information About Ping, page24-3
Pinging From an ASA Interface, page24-4
Pinging to an ASA Interface, page24-4
Pinging Through the ASA Interface, page 24-4
Troubleshooting the Ping Tool, page24-4
Using the Ping Tool, page24-5

Information About Ping

A ping is sent to an IP address and it returns a reply. This process enables network devices to discover,
identify, and test each other.
The Ping tool uses ICMP (as described in RFC 777 and RFC 792) to define an echo request-and-reply
transaction between two network devices. The echo request packet is sent to the IP address of a network
device. The receiving device reverses the source and destination address and sends the packet back as
the echo reply.
192.168.1.1192.168.1.2
192.168.1.2
Ping
Router Security

Appliance

Host
126696
Ping

ASA

Router
330860