Corporate Headquarters
Customer Order Number OL-4008-01
 Copyright 2003, Cisco Systems, Inc All rights reserved
 N T E N T S
Iii
 Safety Recommendations
 ToConfig
 Dhcp
 DNS1IP DNS2IP
Vii
 Using FAX Mode
Viii
 Contacting TAC
 OL-4008-01
 Audience
Overview
This preface includes the following sections
 Organization
Conventions
Chapter Description
Xii
 Xiii
 Related Documentation
Xiv
 Obtaining Documentation
World Wide Web
Documentation CD-ROM
Ordering Documentation
 Obtaining Technical Assistance
Cisco.com
Technical Assistance Center
We appreciate your comments
 Cisco TAC Escalation Center
Cisco TAC Web Site
Xvii
 Xviii
 Cisco Analog Telephone Adaptor Overview
 Cisco ATA 186 as Endpoint in an H.323 Network
 Terminals
Gateways
 MCUs
Gatekeepers
Proxy Server
 Hardware Overview
Cisco ATA 186-Rear View
 Function Button
 Software Features
Additional Supported Signaling Protocols
Voice Codecs Supported
Other Supported Protocols
 Cisco ATA H.323 Services
 Installation and Configuration Overview
Fax Services
Supplementary Services
Action Reference
 Upgrading the Cisco ATA Signaling
Image by using the Tftp server-upgrade method or
Manual-upgrade method
Image
 Installing the Cisco ATA
Safety Recommendations
 What the Cisco ATA Package Includes
Installation Procedure
What You Need
 Procedure
Cisco ATA 186 Rear Panel Connections
 Installing the Cisco ATA Installation Procedure
 Power-Down Procedure
 OL-4008-01
 Configuring the Cisco ATA for H.323
 Default Boot Load Behavior
 VLANSetting,
Parameter and Bits Reference
OpFlags
OpFlags,
 VLANSetting
Feature
Bits
Example
 Steps Needed to Configure the Cisco ATA
Basic Configuration Steps in a Tftp Server Environment
Atadefault.cfg Configuration File,
Upgrading the Signaling Image from a Tftp Server
 Basic Configuration Steps in a Non-TFTP Server Environment
Configuring the Cisco ATA to Obtain its
Configuration File from the Tftp Server,
Refreshing or Resetting the Cisco ATA,
 Setting Up the Tftp Server with Cisco ATA Software
Configuring the Cisco ATA Using a Tftp Server
Configurable Features and Related Parameters
 Creating Unique and Common Cisco ATA Configuration Files
 Save this file of Cisco ATA-specific parameters as
Syntax
 Command Example
Using atapname.exe Tool to Obtain MAC Address
Command Output
 Using the EncryptKey Parameter and cfgfmt Tool
Syntax examples
 Using a Dhcp Server,
Atadefault.cfg Configuration File
Without Using a Dhcp Server,
 Using a Dhcp Server
 Without Using a Dhcp Server
Other Dhcp Options You Can Set
 Voice Configuration Menu
DNS1IP DNS2IP Ntpip
 Using the Voice Configuration Menu
Voice Menu Number Features
 Entering Alphanumeric Values
Key Alphanumeric Characters
 Resetting the Cisco ATA to Factory Default Values
Cisco ATA Web Configuration
Where ipaddress is the IP address of the Cisco ATA
 UID0
 Web Interface Access-Control Configuration
Refreshing or Resetting the Cisco ATA
Related Parameter
OpFlags, page 5-33-Bit
 Upgrading the H.323 Signaling Image
Http Procedure to Refresh the Cisco ATA
Http Procedure to Reset the Cisco ATA
Http Refresh and Reset Access-Control Configuration
 OL-4008-01
 Important Basic H.323 Services
Required Parameters
 Setting the Signaling Image to H.323 Mode
 Setting Up User IDs for the Cisco ATA
Using the Cisco ATA with an H.323 Gatekeeper
Related Configuration Parameters
UID0, UID1,
 Setting Up Gatekeeper Time-To-Live Value
Setting Up an Alternate H.323 Gatekeeper
LoginID0, LoginID1, UID0, UID1,
AltGk, AltGkTimeOut, ConnectMode,
 Establishing Authentication with Cisco H.323 Gatekeeper
 Using Multiple Cisco ATAs Without an H.323 Gatekeeper
Using the Cisco ATA Without an H.323 Gatekeeper
Gateway, GkOrProxy,
 Additional H.323 Services
Setting the Audio Codecs
IPDialPlan,
LBRCodec, AudioMode,
 Configuring Audio Packet Settings
Configuring Billable Features
 Configuring the Call Waiting Permanent Default Setting
Configuring the Cisco ATA Refresh Interval
Configuring Hook Flash Timing
Configuring the Mixing of Call Waiting Tone and Audio
 Configuring On-hook delay
Configuring Reverse Audio Cut-Through Behavior
Configuring Supplementary Service Behavior and Parameters
Debugging Diagnostics
 Polarity Settings
Network Timing
Progress Tones
Selecting Dtmf and Hookflash Transmission Methods
 Setting Dial Plans
Selecting H.323 Connection and H.245 Transmission Methods
ConnectMode, page 5-28-Bits 0
DialPlan,
 Configurable Features Related Parameters
 OL-4008-01
 Parameters and Defaults
 Configuration Text File Template
 UIPassword
This section contains only one parameter-UIPassword
User Interface UI Parameter
Sections that follow describe these parameters
 Parameters for Configuration Method and Encryption
Configuration-Complete Parameter
ToConfig
 Settings
Range Default Voice Configuration Menu Access Code
UseTFTP
TftpURL
 CfgInterval
EncryptKey
UseTFTP, CfgInterval,
UseTFTP, TftpURL,
 320
Network Parameters
DHCP, StaticIp, StaticRoute, StaticNetMask,
 Voice Configuration Menu Access Code Related Parameters
StaticIp
StaticRoute
DHCP, StaticRoute, StaticNetMask,
 Account Information Parameters
StaticNetMask
DHCP, StaticIp, StaticNetMask,
255.255.255.0
 UID1, PWD0, PWD1, UseLoginID, LoginID0, LoginID1,
This parameter is the password for the Phone 1 port
 UID0, UID1, PWD1, UseLoginID, LoginID0, LoginID1, AutMethod,
UID0, PWD0, PWD1, UseLoginID, LoginID0, LoginID1,
 This parameter is the password for the Phone 2 port
Gateway
 LoginID0
UseLoginID
LoginID1, PWD0, PWD1, UseLoginID, AutMethod,
 LoginID1
LoginID0, PWD0, PWD1, UseLoginID, AutMethod,
AutMethod
Bitmap
 LoginID0, LoginID1, PWD0, PWD1, NTPIP, AltNTPIP,
GkOrProxy, AltGk, AltGkTimeOut, GkTimeToLive, GkId,
AltGk, AltGkTimeOut, GkTimeToLive, GkId,
Gatekeeper Parameters
 AltGkTimeOut
AltGk
Integer
30 to 4294967295 seconds
 Default Range
GkTimeToLive
GkId
Not specified
 Mode Parameter
Use H.323 mode -Use SIP mode
Operating Parameters
UseSIP
 DNS2IP, UDPTOS, SigTimer, OpFlags, VLANSetting,
UDPTOS, VLANSetting,
MediaPort
LBRCodec
 AudioMode
RxCodec, TxCodec,
AudioMode, page 5-20-Bits 1 TxCodec, RxCodec, NumTxFrames,
LBRCodec, ConnectMode, RxCodec,
 RxCodec
Bit Number Definition
 LBRCodec, NumTxFrames, TxCodec, AudioMode,
TxCodec
LBRCodec, NumTxFrames, RxCodec, AudioMode,
 Examples
NumTxFrames
LBRCodec, RxCodec, TxCodec,
 CallFeatures
Bit Number
 CallFeatures, CallCmd, CallerIdMethod, SigTimer,
PaidFeatures
315
 CallerIdMethod
 0x00019e60
Polarity
316
 ConnectMode
 Use G.711µ-law for fax pass-through codec
TimeZone
Use G.711A-law for fax pass-through codec
 AltNTPIP
NTPIP, AltNTPIP,
141
AltNTPIP, TimeZone,
 916
NTPIP, TimeZone,
917
 SigTimer
 TftpURL, DHCP, VLANSetting,
OpFlags
 VLANSetting
 Optional Feature Parameters
NPrintf
0x0000002b
324
 RingOnOffTime
Default Recommended Values
IPDialPlan
 DialPlan
Additional DialPlan Information
 About Dial Plan Commands
Following dial plan
 Dial Plan Blocking In Rule
Following dial plans
 Rule to Support Hotline/Warmline
Rule to Support Dial Prefix
 Call-Progress Tone Parameters
List of Call-Progress Tone Parameters
Tone Parameter Syntax
Each tone is specified by nine integers, as follows
 Recommended Values
How to Calculate Scaling Factors
Use the following formula to calculate the scaling factor a
 Specific Call-Progress Tone Parameter Information
Default values for the nine-integer array
920
 921
Cisco ATA plays the busy tone when the callee is busy
922
 923
924
 925
CallCmd
Maximum of 248 characters
 CallFeatures, PaidFeatures, CallerIdMethod, SigTimer,
930
 OL-4008-01
 Call Commands
Call Command Structure
 Syntax
CallCmd string has the following structure
 Context-Identifiers
Identifier Context State of Cisco ATA
 Input Sequence Identifiers
Action Identifiers
Identifier Input Sequence
Identifier Action
 Call Command Example
 Hook-flash Cancel-the-call-attempt Retrieve-the-waiting-call
 Call Command Behavior
Call Command Default
Sweden Call Command Default
Table Notations
 Call Command Behavior
 WFE cancels the call-Stop CWT and revert to Connected state
CWT
 Call Command Behavior
 Call Command Behavior
 OL-4008-01
 Configuring and Debugging Fax Services
Using Fax Pass-through Mode
 Configuring the Cisco ATA for Fax Pass-through mode
This setting translates to the following bitmap
AudioMode
AudioMode, ConnectMode,
 Configuring Cisco IOS Gateways to Enable Fax Pass-through
Recommended Setting
This setting translates to the bitmap
Enable Fax Pass-through Mode, Disable Fax Relay Feature,
 Enable Fax Pass-through Mode
Run the following command
 Disable Fax Relay Feature
Perform the command
 Using FAX Mode
Configuring the Cisco ATA for Fax Mode
 Debugging the Cisco ATA 186/188 Fax Services
Configuring the Cisco ATA for Fax Mode on a Per-Call Basis
Configuring the Cisco IOS Gateway for Fax Mode
Common Problems When Using IOS Gateways
 Problem Action
Cisco ATA, and 0x0012XXXX for the Phone 2 port
For fax pass-through mode, AudioMode should be set to
Port
 Using prserv for Diagnosing Fax Problems
Prserv Overview
Analyzing prserv Output for Fax Sessions
Prserv Overview, Analyzing prserv Output for Fax Sessions,
 Log event Description
Terminating-Gateway Example
 Originating-Gateway Example
Possible Reasons for Failure
 Rtpcatch Overview
Using rtpcatch for Diagnosing Fax Problems
To use rtpcatch, follow these steps
 Example of rtpcatch
Output Files
 Explanation
 CED tone Detected
 Fax relay mode Cisco fax relay mode
Analyzing rtpcatch Output for Fax Sessions
Analysis
Both sides use G.711 for the entire fax session
 Example 7-4 T38 Fax Relay Mode
 Using rtpcatch to Analyze Common Causes of Failure
Cisco fax relay option is not disabled on the gateway
Possible Causes for Failure
Possible Cause for Failure
 Example 7-9 Fax Pass-through Mode Failure
 Rtpcatch Limitations
 Syntax of upgradecode Parameter
Upgrading the Signaling Image from a Tftp Server
Definitions
 Upgrading the Signaling Image Manually
Upgradecode parameter value could be
Process
Preliminary Steps, Running the Executable File,
 Preliminary Steps
Upgrade Requirements
Running the Executable File
 Upgrade Procedure and Verification
To perform the upgrade, follow these steps
Procedure to Upgrade Signaling Image
Syntax
 Using a Web Browser
Confirming a Successful Signaling Image Upgrade
Using a Web Browser, Using the Voice Configuration Menu,
 Using the Voice Configuration Menu
 Troubleshooting
General Troubleshooting Tips
 Symptoms and Actions
 Installation and Upgrade Issues
 Debugging
 Frequently Asked Questions
Ring Load per RJ-11 FXS Port Maximum Distance
 Feet 762 m
Feet 975 m
 Contacting TAC
 OL-4008-01
 Cancelling a Supplementary Service
Changing Call Commands
Common Supplementary Services
 Call-Waiting Caller ID
Caller ID
Making a Conference Call in the United States
 Making a Conference Call in Sweden
Call Waiting in the United States
Call Waiting in Sweden
Calling Line Identification Presentation
 About Calling Line Identification Restriction
Calling Line Identification Restriction in Sweden
 Table B-1lists codes to return basic Cisco ATA information
Voice Menu Option Code Description
 Table B-2lists configuration codes
Password associated with the primary phone line
UID0 or LoginID0
Password associated with the secondary phone line
 User ID telephone number for the Phone 1 port
User ID telephone number for the Phone 2 port
 Option Code Description
 Physical Specifications
This section describes Cisco ATA specifications
Dimensions Weight
Specification
 Electrical Specifications
Environmental Specifications
Immunity Specifications
Description Specification
 Software Specifications
Ringing Characteristics
Physical Interfaces
 Appendix C Cisco ATA Specifications Software Specifications
 Sccp
 OL-4008-01
 Signaling
Supported H.323 Messages
 Endpoint-to-Gatekeeper Registration
Signaling Scenarios
Step Action Description
 Table D-2 Log Listings
 Table D-2 Log Listings
 Endpoint-to-Endpoint Call Setup with a Common Gatekeeper
 Step
 Table D-4 Log Listings
 Table D-4 Log Listings
 Table D-4 Log Listings
 Table D-4 Log Listings
 Table D-4 Log Listings
 Table D-4 Log Listings
 Table D-4 Log Listings
 Call Setup from H.323 Network to Circuit Switched Network
 Action Description
CSN/PSTN
 Step
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Table D-6 Log Listings
 Null
 Table D-6 Log Listings
 GL-1
 GL-2
 GL-3
 GL-4
 Messages can be part of Sgcp and Mgcp messages
Signaling connection control part
GL-5
 GL-6
 Business-class services for Internet telephony
Traffic
Allow you to define your own customized markup language
GL-7
 GL-8
 Numerics
IN-1
 IN-2
 Ethernet ports Example configuration text file
Environmental specifications C-2
IN-3
 Hotline/warmline Http refresh
Http reset
IN-4
 Plar
IN-5
 RJ-45 LED
IN-6
 Troubleshooting
IN-7
 IN-8