Contents
viii
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide (H.323)
OL-4008-01
ConnectMode 7-3
Configuring Cisco IOS Gateways to Enable Fax Pass-through 7-3
Enable Fax Pass-through Mode 7-4
Disable Fax Relay Feature 7-5
Using FAX Mode 7-6
Configuring the Cisco ATA for Fax Mode 7-6
Configuring the Cisco ATA for Fax Mode on a Per-Call Basi s 7-7
Configuring the Cisco IOS Gateway for Fax Mode 7-7
Debugging the Cisco ATA 186/188 Fax Services 7-7
Common Problems When Using IOS Gateways 7-7
Using prserv for Diagnosing Fax Problems 7-9
prserv Overview 7-9
Analyzing prserv Output for Fax Sessions 7-9
Using rtpcatch for Diagnosing Fax Problems 7-12
rtpcatch Overview 7-12
Example of rtpcatch 7-13
Analyzing rtpcatch Output for Fax Sessions 7-16
Using rtpcatch to Analyze Common Causes of Failure 7-18
rtpcatch Limitations 7-20
CHAPTER
8Upgrading the CiscoATA Signaling Image 8-1
Upgrading the Signaling Image from a TFTP Server 8-1
Upgrading the Signaling Image Manually 8-2
Preliminary Steps 8-3
Running the Executable File 8-3
Upgrade Requirements 8-3
Syntax 8-4
Upgrade Procedure and Verification 8-4
Confirming a Successful Signaling Image U pgrade 8-5
Using a Web Browser 8-5
Using the Voice Configuration Menu 8-6
CHAPTER
9Troubleshooting 9-1
General Troubleshooting Tips 9-1
Symptoms and Actions 9-2
Installation and Upgrade Issues 9-3
Debugging 9-4
Frequently Asked Questions 9-5