105 - 238 CCNA 2: Routers and Routing Basics v3.1 Instructor Guide – Module 9 Copyright © 2004, Cisco Systems, Inc.

9.1.9 Observing multiple paths to destination

Some routing protocols support multiple paths to the same destination. Multipath algorithms
permit traffic over multiple lines, provide better throughput, and are more reliable. Discuss with
the students their ideas on why it would be better to have multiple paths through the network.
Discuss redundancy and reasons why all networks are not redundant.
9.2 Network Testing
Essential Labs: 9.2.6
Optional Labs: None
Core TIs: All
Optional TIs: none
Course-Level Claim: Students can use embedded Layer 3 through Layer 7 protocols to
establish, test, suspend, or disconnect connectivity to remote devices from the router console.
Certification Level Claim: Students can describe network communications in layered models,
perform simple LAN troubleshooting, and use the OSI model as a guide for systematic network
troubleshooting.
Hands-on skills: none

9.2.1 Introduction to network testing

Basic testing of a network should move through each layer of the OSI reference model. Begin
with Layer 1 and work to Layer 7 if necessary. Instruct the students to look for simple solutions
first when they test a network. Some of the most common problems on IP network result from
errors in the addressing scheme. Reinforce how important IP addressing schemes are to a
network. Explain to students that a large part of their role in the workplace will require
troubleshooting.

9.2.2 Using a structured approach to troubleshooting

Troubleshooting is a process that allows a user to find problems in a network. There should be
a structured or orderly process to troubleshooting based on the networking standards defined
by an administration. Documentation is a very important part of the troubleshooting process.
Emphasize to the students that documentation is important, but probably the least performed
task in network management. Have the students brainstorm ideas about why a structured
approach is important to troubleshooting. Discuss the ideas with the class.
Emphasize the two structured approaches explained in the curriculum. Since these are not the
only two approaches, instruct the students to work in groups and develop their own structured
approaches to troubleshooting. The students need to understand that the troubleshooting
process can create additional problems. To prevent this, make sure students know that they
should reverse any processes they use to solve the issue. Failure to do so can add to the
network problems.