students will be able to use the lessons learned from failed problem-solving attempts to save time when they try to solve new problems. Chapter 5, Research, Documentation, and Testing, is a good resource for students to learn how to conduct site surveys, keep work logs, produce engineering reports, and create portfolios.

Web Links

Dartmouth Problem-Solving and Design Method: http://thayer.dartmouth.edu/teps/index.html

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Copyright 2004, Cisco Systems, Inc.

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Cisco Systems CCNA 2 manual Web Links