Appendix A: Cisco Online Tools and Utilities

Cisco Systems offer a wide range of online documents and tools to assist in the configuration, troubleshooting, and optimization of routers and switches. These resources can be found on the Cisco Technical Assistance Center (TAC) website at http://www.cisco.com/tac. To learn more about the Cisco TAC website visit http://www.cisco.com/public/news_training/tac_overview.html. This document introduces ten valuable resources that are available to users at cisco.com.

A cisco.com user ID and password is required to access all of the tools on the Cisco TAC website. A user ID and password can be obtained with a valid Cisco service contract at http://tools.cisco.com/RPF/register/register.do.

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Copyright 2004, Cisco Systems, Inc.

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Cisco Systems CCNA 2 manual Appendix a Cisco Online Tools and Utilities