Chapter 1 An Overview of the Cisco Unified IP Phone

Understanding the Cisco Unified IP Phone 6921, 6941, and 6961

4

Transfer button

Transfers a call.

 

 

 

5

Conference button

Creates a conference call.

 

 

 

6

Hold button

Places an active call on hold.

 

 

 

7

Navigation bar and

The Navigation bar allows you to scroll through menus and highlight items.

 

Select button

When phone is on-hook, displays phone numbers from your Placed Call

 

 

listings (up arrow) or your speed dials (down arrow).

 

 

The Select button (in the middle of the Navigation bar) allows you to select

 

 

a highlighted item.

8Line 1 and Line 2 Line 1 selects the primary phone line. Phone lines and intercom lines (line

buttons

buttons).

1Depending on the settings, Line 2 may provide access to:

Secondary phone line

 

 

 

2

Speed-dial numbers (speed-dial buttons)

 

 

 

 

 

 

 

 

 

 

Web-based services (for example, a Personal Address Book button)

 

 

 

 

Buttons illuminate to indicate status:

 

 

 

 

Green, steady—Active call

 

 

 

 

Green, flashing—Held call

 

 

 

 

Amber, flashing—Incoming call or reverting call

 

 

 

 

Red, steady—Remote line in use (shared line)

 

 

 

 

Red, flashing—Remote line on hold

 

 

 

 

 

9

Headset button

Toggles the headset on or off. When the headset is on, the button is lit.

 

 

 

 

 

10

Speakerphone

Toggles the speakerphone on or off. When the speakerphone is on, the button

 

button

is lit.

 

 

 

 

 

11

Keypad

Allows you to dial phone numbers, enter letters, and choose menu items.

 

 

 

 

 

12

Mute button

Toggles the microphone on or off. When the microphone is muted, the button

 

 

 

 

is lit.

 

 

 

 

 

13

Volume button

Controls the handset, headset, and speakerphone volume (off-hook) and the

 

 

 

 

ringer volume (on-hook).

14

Messages button

Auto-dials your voicemail (varies by system).

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

 

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Cisco Systems CP6921CK9 manual OL-19025-01