5-7
Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Cisco Unified IP Phone
Do Not Disturb (DND) When DND is turned on, either no audible rings
occur during the ringing-in state of a call, or no
audible or visual notifications of any type occur.
You can configure the phone to have a softkey
template with a DND softkey or a phone-button
template with DND as one of the selected features.
The following DND-related parameters are
configurable in Cisco Unified Communications
Manager Administration:
• Do Not Disturb—This check box allows you
to enable DND on a per-phone basis. Use
Cisco Unified Communications Manager
Administration > Device > Phone > Phone
Configuration.
• DND Incoming Call Alert—Choose the type
of alert to play, if any, on a phone for incoming
calls when DND is active. This parameter is
located on both the Common Phone Profile
page and the Phone configuration page (Phone
Configuration window value takes
precedence).
• BLF Status Depicts DND—Enables DND
status to override busy/idle state.
For more information, go to the “Do Not
Disturb” chapter in the Cisco Unified
Communications Manager Features and
Services Guide.
Fast Dial Service Allows a user to enter a Fast Dial code to place a
call. Fast Dial codes can be assigned to phone
numbers or Personal Address Book entries. (See
“Services” in this table.)
For more information, see Modifying a Phone
Button Template for Personal Address Book or
Speed Dials, page 5-15.
Forced authorization
codes (FAC)
Controls the types of calls that certain users can
place.
For more information, go to the “Client Matter
Codes and Forced Authorization Codes”
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
Group call pickup Allows a user to answer a call that is ringing on a
directory number in another group.
For more information, go to the “Call Pickup”
chapter in the Cisco Unified Communications
Manager Features and Services Guide.
Hold Reversion Limits the amount of time that a call can be on hold
before reverting back to the phone that put the call
on hold and alerting the user.
Reverting calls are distinguished from incoming
calls by a single ring (or beep, depending on the
new call indicator setting for the line). This
notification repeats at intervals if not resumed.
A call that triggers Hold Reversion also displays an
animated icon in the call bubble.
You can configure call focus priority to favor
incoming or reverting calls.
For more information about configuring this
feature, go to the “Hold Reversion” chapter in
the Cisco Unified Communications Manager
Features and Services Guide.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference