Cisco Systems CP6921CK9 manual Feature Description Configuration Reference

Chapter 5 Configuring Features, Templates, Services, and Users

Telephony Features Available for the Cisco Unified IP Phone

For information about using most of these features on the phone, refer to Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 7.1.

Note Cisco Unified Communications Manager Administration also provides several service parameters that you can use to configure various telephony functions. For more information on accessing and configuring service parameters, refer to Cisco Unified Communications Manager Administration Guide.

For more information on the functions of a service, select the name of the parameter or the question mark help button in the Service Parameter Configuration window.

Table 5-1	Telephony Features for the Cisco Unified IP Phone
Feature		Description	Configuration Reference
Abbreviated dialing		Allows users to speed dial a phone number by	For more information, refer to the following:
		entering an assigned index code (1-99) on the	• Cisco Unified Communications Manager
		phone keypad.
			Administration Guide, “Cisco Unified IP
		Note You can use Abbreviated Dialing while
			Phone Configuration” chapter.
		on-hook or off-hook.	• Cisco Unified Communications Manager
		Users assign index codes from the User Options	System Guide, “Cisco Unified IP Phone”
			chapter.
		web pages.
Audible Message		A stutter tone from the handset, headset, or	For more information, go to the “Cisco
Waiting Indicator		speakerphone indicates that a user hasone or more	Unified IP Phone” chapter in the Cisco Unified
(AMWI)		new voice messages on a line.	Communications Manager System Guide.
		Note The stutter tone is line-specific. You hear it
		only when using the line with the waiting
		messages.
Auto Answer		Connects incoming calls automatically after a ring	For more information, go to the “Directory
		or two.	Number Configuration” chapter in the Cisco
		Auto Answer works with either the speakerphone	Unified Communications Manager
			Administration Guide.
		or the headset.
Auto-pickup		Allows a user to use one-touch pickup	For more information, go to the “Call Pickup”
		functionality for call pickup features.	chapter in the Cisco Unified Communications
			Manager Features and Services Guide.
Block external to		Prevents users from transferring an external call to	For more information, go to the “External Call
external transfer		another external number.	Transfer Restrictions” chapter in the Cisco
			Unified Communications Manager Features
			and Services Guide.
Busy Lamp Field		Allows a user to monitor the call state of a	For more information, go to the “Presence”
(BLF)		directory number associated with a speed-dial	chapter in the Cisco Unified Communications
		button on the phone.	Manager Features and Services Guide.
Busy Lamp Field		Provides enhancements to BLF speed dial. Allows	For more information, go to the “Call Pickup”
(BLF) Pickup		you to configure a Directory Number (DN) that a	chapter in the Cisco Unified Communications
		user can monitor for incoming calls. When the DN	Manager Features and Services Guide.
		receives an incoming call, the system alerts the
		monitoring user, who can then pick up the call.

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

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