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Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)
OL-19025-01
Chapter 1 An Overview of the Cisco Unified IP Phone
Understanding the Cisco Unified IP Phone 6921, 6941, and 6961
5Conference button Creates a conference call.
6Hold button Places an active call on hold.
7Navigation bar and
select button
The Navigation bar allows you to scroll through menus and highlight items.
When phone is on-hook, displays phone numbers from your Placed Call
listings (up arrow) or your speed dials (down arrow).
The Select button allows you to select a highlighted item.
8Programmable
feature buttons
Depending on the configuration, programmable feature buttons provide
access to:
• Phone lines and intercom lines
• Speed-dial numbers (speed-dial buttons, including the line status
speed-dial features)
• Web-based services (For example, a Personal Address Book button)
• Call features (For example, a Privacy button)
Buttons illuminate to indicate status:
• Green, steady—Active call or two-way intercom call
• Green, flashing—Held call
• Amber, steady—Privacy in use, one-way intercom call, DND active, or
logged into Hunt Group
• Amber, flashing—Incoming call or reverting call
• Red, steady—Remote line in use (shared line or line status)
• Red, flashing—Remote line on hold
9Headset button Toggles the headset on or off. When the headset is on, the button is lit.
10 Speakerphone
button
Toggles the speakerphone on or off. When the speakerphone is on, the button
is lit.
11 Keypad Allows you to dial phone numbers, enter letters, and choose menu items (by
entering the item number).
12 Mute button Toggles the microphone on or off. When the microphone is muted, the button
is lit.
13 Volume button Controls the handset, headset, and speakerphone volume (off-hook) and the
ringer volume (on-hook).
14 Messages button Auto-dials your voice messaging system (varies by system).