Cisco Systems CP6921CK9 manual Device Logs

Chapter 8 Monitoring the Cisco Unified IP Phone Remotely

Device Logs

Table 8-3	Ethernet Information Items
Item		Description
Tx Frames		Total number of packets transmitted by the phone
Tx broadcast		Total number of broadcast packets transmitted by the phone
Tx unicast		Total number of unicast packets transmitted by the phone
Rx Frames		Total number of packets received by the phone
Rx broadcast		Total number of broadcast packets received by the phone
Rx unicast		Total number of unicast packets received by the phone
Table 8-4	Access Area and Network Items
Item		Description
Tx Frames		Total number of packets transmitted by the phone
Tx broadcast		Total number of broadcast packets transmitted by the phone
Tx Unicast		Total number of unicast packets transmitted by the phone
Rx Frames		Total number of packets received by the phone
Rx broadcast		Total number of broadcast packets received by the phone
Rx unicast		Total number of unicast packets received by the phone
CDP Neighbor Device ID		Identifier of a device connected to this port discovered by CDP protocol.
CDP Neighbor IP Address		IP address of the neighbor device discovered by CDP protocol.
CDP Neighbor Port		Neighbor device port to which the phone is connected discovered by CDP protocol.
Port Information		Speed and duplex information.
IPv4		Information on the DHCP status.

Device Logs

The following device logs hyperlinks on a phone’s web page provide information you can use to help monitor and troubleshoot the phone. To access a device log area, access the web page for the phone as described in the “Accessing the Web Page for a Phone” section on page 8-2.

•Console Logs—Includes hyperlinks to individual log files. The console log files include debug and error messages received on the phone.

•Core Dumps—Includes hyperlinks to individual dump files. The core dump files include data from a phone crash.

•Status Messages—Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the phone. Table 7-2describes the status messages that can appear.

•Debug Display—Displays debug messages that might be useful to Cisco TAC if you require assistance with troubleshooting.

Cisco Unified IP Phone 6921, 6941, and 6961 Administration Guide for Cisco Unified Communications Manager 7.1 (SCCP)

8-8 OL-19025-01