Cisco Systems OL-16447-01 manual Finding the Switch Serial Number

Appendix 4 Troubleshooting

Finding the Switch Serial Number

To reset the switch:

1.At the switch prompt, enter enable, and press Return or Enter.

2.At the privileged EXEC prompt, switch#, enter setup, and press Return or Enter.

The switch displays the prompt to run the initial configuration dialog. The switch now behaves like an unconfigured switch. You can configure the switch by using the CLI setup procedure described in Appendix C, “Configuring the Switch with the CLI-Based Setup Program.”

Finding the Switch Serial Number

If you contact Cisco Technical Assistance, you need to know the serial number of your switch. Use these figures to locate the serial number location. You can also use the show version privileged EXEC command or the show inventory user EXEC command to get the serial number.

Figure 4-1 Serial Number Location on the Cisco ME 3400E-24TS-M

204353

SN: XXXNNNNXXXX

Figure 4-2 Serial Number Location on the Cisco ME 3400EG-12CS

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SN: XXXNNNNXXXX

Figure 4-3 Serial Number Location on the Cisco ME 3400EG-2CS-A

204355

SN: XXXNNNNXXXX

Cisco ME 3400E Ethernet Access Switch Hardware Installation Guide

OL-16447-01 4-5