Chapter 8 Troubleshooting
Troubleshooting Tools
Cisco SCE 2000 4xGBE Installation and Configuration Guide
8-2 OL-7824-04
The following table shows the general troubleshooting strategy described in this chapter. Refer to
this table, as necessary, to follow the steps to isolate problems to a specific subsystem and resolve
the problem if possible.
Table 8-1 Troubleshooting Str ategy for Startup Problems
Action Yes No
Step 1 Turn power on. Go to Step 2
Step 2 Power A/Power B LEDs on? Go to Step 3 Refer to Troubleshooting the
power subsystem
("Troubleshooting the Power
Subsystem" on page 8-9) and
go to Step 3.
Step 3 Status LED red (failure) Refer to
Troubleshooting
the firmware
package
installation (on
page 8-11) and go
to Step 4.
Go to Step 4
Step 4 Management interface
operational? Go to Step 5 Refer to Troubleshooting the
management subsystem
("Troubleshooting the
Management Subsystem" on
page 8-12) and go to Step 4.
Step 5 Link interfaces operational? Go to Step 6 Refer to Troubleshooting the
link interface subsystem
("Troubleshooting the Link
Interface Subsystem" on page
8-14) and go to Step 5.
Step 6 System startup successful (all
interfaces operating normally). ⎯ ⎯
There are three tools that will help you to successfully troubleshoot your SCE 2000 installation:
• CLI Commands for Troubleshooting (on page 8-3)
• The User Log (on page 8-4)
• Check the LEDs (on page 8-7)