Chapter 8 Troubleshooting
Troubleshooting Tools
Cisco SCE 2000 4xGBE Installation and Configuration Guide
8-6 OL-7824-04
Clearing the User Log
You can clear the contents of the user log at any time. The user log contains important information
regarding the functioning of the system. It is recommended that a copy be made before the log is
cleared.
To clear the user log, complete the following steps:
Step 1 From the SCE 2000# prompt, type clear logger device user-file-log and press Enter.
Step 2 The system asks Are you sure?
Step 3 Ty pe Y and press Enter.
The SCE 2000# prompt appears.
Viewing the User Log Counters
There are two types of log counters:
• User log counters — count the number of system events logged from the SCE 2000
platform last reboot.
• Non-volatile counters — are not cleared during boot time
To view the user log counters for the current session, use the following command:
From the SCE 2000# prompt, type show logger device user-file-log counters
and press Enter.
The logger lines information appears, followed by the SCE 2000# prompt.
To view the non-volatile logger counters for both the User log file and the debug log file, use the
following command:
From the SCE 2000# prompt, type show logger nv-counters and press Enter.
The non-volatile log counter information appears, followed by the SCE 2000# prompt.
To view the non-volatile counter for the user-file-log only, use the following command:
From the SCE 2000# prompt, type show logger device user-file-log nv-
counters and press Enter.
The user-file-log non-volatile log counter information appears, followed by the SCE 2000#