Chapter 8 Troubleshooting
Problem Solving Using a Subsystems Approach
Cisco SCE 2000 4xGBE Installation and Configuration Guide
8-8 OL-7824-04
SCE 2000
Operational
Status
Description Status LED State
Warning SCE 2000 is fully operational (as above) but one of the
following occurred:
• Line ports (GBE ports) to the link are down
• Management port link is down
• Temperature raised above threshold
• Voltage not in required range
• Fans problem
• Power supply problem
• Insufficient space on the disk
Note: If the condition that caused the SCE 2000 to be in
Warning state is resolved (for example, link is up) the SCE
2000 reverts to Operational state.
Flashing orange
Failure System is in Failure state after Boot due to one of the following
conditions:
• Power on test failure
• Three abnormal reboots in less than 20 minutes
• Platform configured to enter Failure mode consequent to
failure-induced reboot (this is configurable using CLI
command)
Note: Depending on the cause of failure, the management
interface and the platform configuration may or may not be
active/available.
Red
Identifying Startup Problems
Startup problems are commonly due to the source power or to a poor cable connection.
When you start up the SCE 2000 platform for the first time, you should observe the startup
sequence described in the Starting the SCE 2000 Platform (on page 7-1). This section contains a
more detailed description of the normal startup sequence and describes the steps to take if the
system does not perform that sequence as expected. LEDs indicate all system states in the startup
sequence. By checking the state of the LEDs, you can determine when and where the system
failed in the startup sequence. Use the following descriptions to isolate the problem to a
subsystem, and then proceed to the appropriate sections to try to resolve the problem.
When you start up the system by turning on the power supply switch, the following should occur:
• You should immediately hear the fans operating.