Chapter 6 Troubleshooting the System Hardware

Error Symptoms

Table 6-7

Power Problems

 

 

 

 

Symptom

 

FRU or Action

 

 

 

The power-control button does

1.

Verify the following items:

not work (the appliance does

 

a. The power cables are properly connected to the appliance.

not start).

 

 

 

 

b. The electrical outlet functions properly.

Note The power-control

 

2.

If you just installed a hardware option, remove it, and restart the

button will not

function until 20

 

appliance.

seconds after the

3.

See the “Undetermined Problems” section on page 6-4.

appliance has been

 

 

connected to power.

 

 

 

 

The appliance does not power

1. Turn off the appliance by pressing the power-control button for 5

down.

 

 

seconds.

 

 

2.

Restart the appliance.

 

 

3.

If the power-control button does not work, disconnect the power

 

 

 

cord for 20 seconds. Reconnect the power cord and restart the

 

 

 

appliance.

 

 

The appliance unexpectedly

See the “Undetermined Problems” section on page 6-4.

shuts down, and the LEDs on

 

 

the operator information panel

 

 

are not lit.

 

 

 

 

 

 

Table 6-8

Console Port Problems

 

 

 

Symptom

 

FRU or Action

 

 

A console connection does not

1. Verify that the console device is connected to the correct port (see

work. For more information

 

the “Console Port Connector” section on page 1-6).

about the console port, see the

2.

If using the mini-USB console port, verify that the driver has been

“Console Port Connector”

 

installed (see the “Console Port Connector” section on page 1-6).

section on page 1-6.

 

 

 

 

 

 

 

Cisco Wide Area Virtualization Engine 594 and 694 Hardware Installation Guide

6-8

OL-24619-02

 

 

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Cisco Systems WAVE594K9, 694 manual Symptom FRU or Action, Console Port Connector section on

694, WAVE594K9 specifications

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