Symptom

Cause

Solution

 

 

 

Image

The laser lens is dirty.

Clean the laser lens.

defects.

 

 

A toner cartridge may

Remove the toner cartridges and

 

 

be leaking.

check for damage. If it is damaged,

 

 

replace it.

 

 

 

 

A toner cartridge may

Remove the toner cartridge with the

 

be defective.

color causing the abnormal image.

 

 

Replace it with a new toner cartridge.

 

 

 

 

The drum cartridge

Remove the drum cartridge and check

 

may be defective.

for damage. If it is damaged, replace it.

 

 

 

Lateral lines

The printer is not

Place the printer on a flat, hard, level

or bands

level.

surface.

appear on

 

 

The media path is

Print several sheets and the excess

image.

dirty with toner.

toner should disappear.

 

 

 

 

 

One or more of the

Remove the toner cartridges and

 

toner cartridges may

check for damage. If it is damaged,

 

be defective.

replace it.

 

The drum cartridge is

Remove the drum cartridge and check

 

defective.

for damage. If it is damaged, replace it.

 

 

 

Colors look

One or more of the

Remove the toner cartridges and verify

drastically

toner cartridges may

that the toner is distributed evenly on

wrong.

be defective.

each cartridge roller, and reinstall the

 

 

toner cartridges.

 

 

 

 

One or more of the

Check the control panel for an X

 

toner cartridges may

TONER LOW or TONER EMPTY X

 

be low or empty.

message. If necessary, replace the

 

 

specified toner cartridge.

 

 

 

Solving Problems with Printing Quality

117

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Konica Minolta 2530 DL manual Solving Problems with Printing Quality 117