Chapter 5:Troubleshooting 57

Common Issues

(FlexJet E Models only)

Take-up roll never rotates, paper loop is too long in front of machine.

Cause:

Solution:

1.

Take-up motor is unplugged.

1.

Plug in the take-up motor.

2.

Dancer bar is below the lower

2.

Roll paper up by pressing and

 

sensor.

 

holding the Unroll and Right

 

 

 

Arrow key.

3.

Lower sensor does not work.

3.

Contact Ioline customer service.

 

 

 

 

Take-up roll does not stop; paper is pulled tight in front of machine.

Cause:

Solution:

1.

Operator accidentally activated

1.

Press Start/Stop 2 times, then

 

the lower sensor when the

 

press and hold the Unroll key

 

dancer bar was higher than the

 

to move the dancer bar to the

 

upper sensor.

 

Top sensor.

2.

The upper sensor doesn’t work.

2.

Contact Ioline customer service.

 

 

 

 

Take-up roll rotates when no dancer bar is in the machine.

Cause:

Solution:

1. The operator accidentally

1. Activate the upper sensor by

tripped the lower sensor.

touching the sensor glass face.