56 Ioline FlexJet E User Guide

Regular or intermittent paper tearing.

Cause:

Solution:

1.

Front dancer bar is not installed.

1.

Install front or rear dancer bar.

 

(FlexJet E models only.)

 

 

2.

Paper gets “yanked” by the

2.

Remove slack from paper roll

 

before pressing Set Origin.

 

machine during take up.

 

 

3.

Reload paper and verify that it is

3.

Paper is improperly loaded.

 

in alignment.

 

 

 

4.

Paper buckles when plotting to

4.

Clear paper path.

 

 

 

floor.

5.

Inspect the feed paper roll.

5.

Paper roll damaged.

 

Dropping the paper roll on an

 

 

 

 

 

 

end can wrinkle the edge which

 

 

 

can catch the carriage and cause

 

 

 

a tear.

6.

Paper not loaded correctly.

6.

Correct paper loading is vital.

 

Follow the steps in the Operation

 

 

 

 

 

 

chapter to reset paper align-

 

 

 

ment. Make sure the front silver

 

 

 

dancer bar is BELOW the front

 

 

 

optical sensor before plotting.

 

 

7.

Make sure the distance between

7.

Platen not level.

 

the print heads and platen sur-

 

face is the same at both the right

 

 

 

 

 

 

and left side of the printer.Adjust

 

 

 

the platen levelers as described in

 

 

 

the FlexJet E Printer or StudioJet

 

 

 

Quick Start Guide.

8. Outdated firmware does not

8. Use the Control Center to

 

check the firmware version and

 

advance paper at startup.

 

 

 

ensure it is 324 or greater.

 

 

 

9.

Pinchwheels press on a drive

9.

With power off, raise the

 

pinchwheels and align them with

 

shaft bearing.

 

 

 

the white driveshaft markers on

 

 

 

 

 

 

the traverse.