Symptom

Cause

Solution

 

 

 

You hear

The printer is not

Place the printer on a flat, hard, level

unusual

level.

surface.

noises.

 

 

The tray is not

Remove the tray that you are printing

 

 

installed correctly.

from and reinsert it completely into the

 

 

printer.

 

There is a foreign

Turn off the printer and remove the

 

object stuck inside

object. If you cannot remove it, contact

 

the printer.

Technical Support.

 

 

 

The

The PageScope Web

The PageScope Web Connection

web-based

Connection Adminis-

Administrator password has a 6-char-

utility cannot

trator’s password is

acter minimum and a 16-character

be accessed.

incorrect.

maximum. For details of the Page-

 

 

Scope Web Connection administrator

 

 

password, refer to the magicolor 2530

 

 

DL Reference Guide.

 

 

 

Media is

The media is moist

Remove the moist media and replace it

wrinkled.

from humidity or hav-

with new, dry media.

 

ing water spilled on it.

 

 

 

 

 

The media feed roller

Check them for damage. If necessary,

 

or fuser unit is defec-

contact Technical Support with the

 

tive.

error information.

 

Unsupported media

Use KONICA MINOLTA-approved

 

(wrong size, thick-

media. See “Media Specifications” on

 

ness, type, etc.) is

page 42.

 

being used.

 

 

Envelopes are being

Before printing envelopes, place the

 

printed with the fuser

fuser separator levers in the envelope

 

separator levers in

position.

 

the plain paper posi-

 

 

tion.

 

 

 

 

112

Solving Other Problems

Page 120
Image 120
Konica Minolta 2530 DL manual 112