Citizen CLP-2001 user manual Interface Troubleshooting

Models: CLP-2001

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Problem

 

Cause and remedy

 

 

 

 

Print is too light or dark.

Paper and ribbon are not

Change to the specified

 

 

the specified type.

type after checking the

 

 

 

paper and ribbon makers

 

 

 

and identification numbers if

 

 

 

necessary.

 

Present paper quality

Adjust the offset. See Print

 

 

doesn't match the print

head offset adjustments.

 

 

head offset.

 

 

• Present width of the

Adjust the offset. See Print

 

 

paper doesn't match the

head offset adjustments.

 

 

print head offset.

 

 

• Printer setting mode is

Check whether the setting

 

 

different.

mode is the direct-thermal or

 

 

 

thermal-transfer and change it

 

 

 

if necessary.

 

• Setting of printing energy

Check the setting value of the

 

 

level is not proper.

printing energy level and

 

 

 

adjust it if necessary.

 

 

 

Other print abnormalities

Check the error messages on the control panel and correct

 

 

them, referring to Section 4.1 Error Messages.

 

 

 

 

4.6Interface Troubleshooting

Problem

Cause and remedy

 

 

Printer doesn't print.

The following should be considered as probable causes:

Print disordered.

• Interface cable is not

Check that the interface cable

Error message is displayed

properly connected.

is connected properly.

 

Use the standard type.

and printer doesn't print.

• Interface cable is not the

 

standard type.

 

 

• Communication parameter

Set the system maintenance

 

setting is not proper.

mode from the control panel

 

 

and check/correct the

 

 

communication parameter

 

 

value.

 

 

 

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Page 53
Image 53
Citizen CLP-2001 user manual Interface Troubleshooting