CBM-270 User’s Manual
4.5 Eliminating the Paper Jam
1. Turn off the power.
2. Detach the printer cover.
3. Cut the paper roll near the paper insertion slot.
4. Raise the head-up lever.
5. Raise the blue levers located on both sides of the platen roller unit, to gently detach the unit. The platen
roller unit can be detached by manually raising the blue levers.
6. Remove the remaining paper roll completely from the paper passage.
7. If the label paper is used, some paste may be adhered. Dip soft cloth, etc. in alcohol and wipe away the
paste carefully so as not to damage the printing head.
8. Confirming the direction of the platen roller unit, reattach it to the mechanism. Shift down the blue
levers on both sides, to fix the unit.
9. Lower the head-up lever.
CAUTION:
1) Do not carry out this work just after printing because the printing head is very hot.
2) Be sure to turn off the power when detaching the platen roller unit.
3) When eliminating remaining paper, do not touch the heating surface of the head with a bare hand or metal
piece.
4) Do not detach the platen roller unit unless necessary, such as for a paper jam.
5) When putting back the platen roller unit, be sure to confirm that it is correctly reattached.
6) Never detach or reattach the platen roller unit with the head-up lever lowered.