7URXEOHVKRRWLQJ, Hqhudo*Xlgholqhv | Citrix Systems 1.8 guide

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This section contains information to help you diagnose and solve common problems encountered with DirectICA.

1RWH Contact your hardware manufacturer for help with hardware problems.

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Check the messages that appear during the “blue screen” phase of system startup for error messages relating to the multi-VGA adapter.

Check the Event Viewer for error messages.

If your server fails to restart properly after installing DirectICA, restart your system using the “last known good” option. This removes the DirectICA registry settings added during installation and effectively uninstalls the multi-VGA adapter. You should then investigate device conflicts.

If the server’s keyboard or mouse does not function properly, try disconnecting the mouse from the server and rebooting. This can help if there is an IRQ conflict. You should then investigate device conflicts.

If the system still does not boot, try removing the multi-VGA adapter.

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If DirectICA does not report the correct number of channels on your multi-VGA adapter after installation, try shutting down the server and then physically turning the power off and then back on (wait at least a minute before turning back on). Some older motherboards do not fully reset the adapter when a software reset is performed.

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Make sure the BIOS on your system is not using the RAM address space occupied by the base address of the multi-VGA adapter. Some motherboards may use this address space to shadow system or video BIOS. If this is the case, disable the shadowing feature.

You may need to use a third-party program (such as Intel’s ISA Configuration Utility [ICU]) to restrict PCI adapters from using the IRQs and base address of the multi-VGA adapter.

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Citrix Systems 1.8 manual 7URXEOHVKRRWLQJ, Hqhudo*Xlgholqhv, QVWDOODWLRQ3UREOHPV

Contents

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Tcp NetbiosNetbiosserverx Ipx Disc GatewaySerial Serverfarm 5HPDUNV LWULLUHFW,&$IRU0HWDUDPH \VWHP5HTXLUHPHQWV 5HVWULFWLRQV To install the Stone Microsystems adapter To install the Maxspeed MaxStation adapter+DUGZDUH,QVWDOODWLRQ 6RIWZDUH,QVWDOODWLRQ To install DirectICA8QLQVWDOOLQJLUHFW,&$ QDEOLQJLUHFW,&$6WDWLRQV To uninstall DirectICARQILJXULQJLUHFW,&$ Select Citrix DirectICA for MetaFrame and click Add/Remove KDQJLQJWKH9LGHR6HWWLQJVIRULUHFW,&$6WDWLRQV 6HULDO3RUW6XSSRUWRQLUHFW,&$6WDWLRQVType list, click Citrix DirectICA 3ULQWLQJWRLUHFW,&$3RUWV To add a printer connected to a DirectICA station HQHUDO*XLGHOLQHV 7URXEOHVKRRWLQJQVWDOODWLRQ3UREOHPV DVH$GGUHVV&RQIOLFWVZLWK0DVSHHG$GDSWHUV 0HWDUDPH$GPLQLVWUDWRUªV*XLGH $%URZVHU5HJLVWU\.H\9DOXHV AckRetriesREGDWORD 0 0xffffffff 3 = defaultTo edit the registry AckTimeout Regdword 0 0xffffffff seconds 5 = default = default Citrix server addresses Regdword 0 to 0xffffffff Regdword 0 0xffffffff seconds LogMaskREGDWORD 0 0xffffffff 0 = defaultTo 0xffffffff seconds 0xffffffff RefreshDelay Regdword 0 0xffffffff seconds 30 = defaultRDG%DODQFLQJ5HJLVWU\.H\9DOXHV 0xffffffff seconds Regdword 0 0xffffffff = default 0xffffffff 10 = default $SSHQGL&,&$%URZVHU5HJLVWU\.H\V 0HWDUDPH$GPLQLVWUDWRUªV*XLGH QGH 0HWDUDPH$GPLQLVWUDWRUªV*XLGH QGH Ndspsvr Sample answer file 24 scopes of management introduction