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In Title, enter the text for the title of the message dialog box. In Message, enter the text of the message. Click OK to send the message. The message appears on the user’s screen:

1RWH Multiple lines can be entered in either box by using CTRL+ENTER to move to a new line in the edit box.

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You can monitor the actions of users by shadowing their sessions. The shadowed session is displayed in the shadower’s session. The shadowed session can be controlled by the mouse and keyboard of the shadowing session. By default, the user being shadowed is asked to allow or deny session shadowing. Keyboards, mouse, and notification options can be controlled from the Citrix Connection Configuration utility for connections, or from User Manager for Domains for individual users.

To start shadowing a session, click on the session to shadow and click Shadow on the Action menu.

You can change the hotkey used to terminate shadowing, if desired. The default hotkey to terminate shadowing is CTRL+*.

The user is notified of the pending shadowing and asked to allow or deny shadowing, unless notification is disabled for the user in User Manager for Domains or in Citrix Connection Configuration.