Citrix Systems 1.8 manual DVH$GGUHVV&RQIOLFWVZLWK0DVSHHG$GDSWHUV

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If the DirectICA stations display a logon screen but the mice and keyboards do not work, a base address conflict is the likely cause. Compare the base address used by the multi-VGA adapter with the address ranges used by other devices on the server to see if there is a conflict.

To change the base address of a Maxspeed MaxStation adapter, run DirectICA Configuration, change the base address to the appropriate value, and then restart the system.

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IRQ conflicts can cause the following symptoms:

uDirectICA station keyboards do not work but the main console keyboard works

uMice do not work

To solve these conflicts, run DirectICA Configuration, disable autoselection of IRQs, and then select IRQs manually. The new settings take effect when you restart the system.

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If a DirectICA station does not display the Windows Logon screen after you have added a connection using Citrix Connection Configuration, verify that you have sufficient Microsoft licenses for all active DirectICA stations and that there are no licensing errors in the application error log. Use Event Viewer to view the application error log.