CNet Technology Inc

Broadband Router User Guide

Internet Access

Problem 1: When I enter an URL or IP address I get a time out error.

Solution 1: A number of things could be causing this. Try the following troubleshoot- ing steps.

Check if other PCs work. If they do, ensure that your PCs IP settings are correct (IP address, Network Mask, Default gateway and DNS).

If the PCs are configured correctly, but still not working, check the Broadband Router. Ensure that it is connected and ON. Connect to it and check its settings and status. (If you can't connect to it, check the LAN and power connections.)

If the Broadband Router is configured correctly, check your Internet connection (DSL/Cable modem etc) to see that it is working correctly.

Problem 2: Some applications do not run properly when using the Broadband Router.

Solution 2: The Broadband Router processes the data passing through it, so it is not transparent.

Use the Special Applications feature to allow the use of Internet applica- tions which do not function correctly.

If this does solve the problem you can use the DMZ function. This should work with almost every application, but:

It is a security risk, since the firewall is disabled.

Only one (1) PC can use this feature.

When the DMZ feature is being used, the Special Applications and Virtual Server features should be disabled.

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CNet Technology CNIG904S manual Internet Access