7

Troubleshooting

Use the following suggestions to troubleshoot problems with Compaq iPAQ H3800 Pocket PC.

The symptom

 

or situation

 

is...

A possible remedy is...

 

 

I cannot see

Make sure the screen is on.

anything on the

Make sure the iPAQ Pocket PC is connected to the AC

screen.

adapter and the universal cradle.

 

 

 

I cannot keep

Always keep the iPAQ Pocket PC connected to a

my battery

universal cradle or AC adapter when you are not

charged.

using it.

 

In the backlight settings slide the bar to the lowest level

 

to conserve the most power.

 

 

The backlight

Change the time the backlight stays on and choose to have

keeps turning

the backlight turn on when you touch the screen or push a

off.

button.

 

 

Microsoft

Make sure your connection is secure.

ActiveSync 3.5

Make sure the screen is on.

cannot locate

Make sure the battery is charged.

my iPAQ

Remove your iPAQ Pocket PC from the cradle or cable,

Pocket PC

when I

press the Power button, then put it back in the cradle or

synchronize.

connect it to the cable.

 

Insert the stylus into the Unit Reset Switch, then press

 

the switch for one second.

 

 

Reference Guide

7–1

Page 175
Image 175
Compaq H3800 manual Troubleshooting