
7
Troubleshooting
Use the following suggestions to troubleshoot problems with Compaq iPAQ H3800 Pocket PC.
| The symptom | 
 | |
| or situation | 
 | |
| is... | A possible remedy is... | |
| 
 | 
 | |
| I cannot see | ■ Make sure the screen is on. | |
| anything on the | ■ Make sure the iPAQ Pocket PC is connected to the AC | |
| screen. | ||
| adapter and the universal cradle. | ||
| 
 | ||
| 
 | 
 | |
| I cannot keep | ■ Always keep the iPAQ Pocket PC connected to a | |
| my battery | universal cradle or AC adapter when you are not | |
| charged. | using it. | |
| 
 | ■ In the backlight settings slide the bar to the lowest level | |
| 
 | to conserve the most power. | |
| 
 | 
 | |
| The backlight | Change the time the backlight stays on and choose to have | |
| keeps turning | the backlight turn on when you touch the screen or push a | |
| off. | button. | |
| 
 | 
 | |
| Microsoft | ■ Make sure your connection is secure. | |
| ActiveSync 3.5 | ■ Make sure the screen is on. | |
| cannot locate | ||
| ■ Make sure the battery is charged. | ||
| my iPAQ | ||
| ■ Remove your iPAQ Pocket PC from the cradle or cable, | ||
| Pocket PC | ||
| when I | press the Power button, then put it back in the cradle or | |
| synchronize. | connect it to the cable. | |
| 
 | ■ Insert the stylus into the Unit Reset Switch, then press | |
| 
 | the switch for one second. | |
| 
 | 
 | 
| Reference Guide | 
