Troubleshooting

The symptom

 

or situation

 

is...

A possible remedy is...

I want to travel with my iPAQ Pocket PC.

Back up your information.

Take a copy of your backup with you on a CompactFlash memory card.

Disconnect all external devices.

Take the AC adapter with you.

Keep your iPAQ Pocket PC in a protective case and take it with your carry-on luggage.

I want to travel

Follow the instructions in “I want to travel with my iPAQ

internationally

Pocket PC.”

with my iPAQ

Make sure you have the modem, cable, and plug

Pocket PC.

adapter appropriate for the country you are visiting.

 

 

 

I want to ship

Back up your information.

my iPAQ

Disconnect all external devices.

Pocket PC to a

Pack your iPAQ Pocket PC and all external devices in

repair facility.

protective packaging.

 

 

 

I cannot

Make sure you have a compatible Ethernet/LAN card.

connect to a

Make sure you have a DHCP server.

network.

Make sure you have added the necessary server

 

 

information.

 

Make sure the network is not busy.

 

Make sure the proper drivers for your card are installed.

 

Make sure your user name and password are correct.

 

 

I cannot find the

Tap the Keyboard icon.

keyboard.

 

 

 

I cannot open

Synchronize with Microsoft ActiveSync 3.5 to link your

e-mail in the

e-mail from your iPAQ Pocket PC to your computer.

Inbox after I

 

restore using

 

Microsoft

 

ActiveSync 3.5.

 

 

 

7–2

Reference Guide

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Image 176
Compaq H3800 manual Troubleshooting