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| Troubleshooting |
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| The symptom |
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| or situation |
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| is... | A possible remedy is... |
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| When I | Make sure you have the right to retrieve that information |
| exchange | from the other computer. |
| business cards, |
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| I do not receive |
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| the device’s |
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| data. |
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| I cannot find my | See if they have expired due to inactivity. |
| device I saved |
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| to a group. |
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| My device is | Check your passkey settings. |
| always asking |
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| me for a |
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| password. |
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| I cannot find | Check your shared directory. |
| files sent to me |
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| by another |
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| device. |
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| I cannot delete | This action cannot be performed. The “All Devices” group |
| the “All | cannot be renamed or deleted. |
| Devices” group. |
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| I cannot get my | Make sure you have firmly pushed the iPAQ Pocket PC into |
| iPAQ Pocket PC | the expansion pack. |
| to recognize the |
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| expansion |
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| pack. |
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| I cannot insert | ■ Make sure you are not inserting the card at an angle. |
| my card. | ■ Make sure you insert the connection area first. |
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Reference Guide |