long, unshielded, or defective.

Paper tray is empty.

Fill the paper tray with

 

paper and set

the

 

printer to on

line.

---------------------------------------------------------------------------

Printer prints

Correct printer drivers

Refer to the printer

garbled

are not installed.

documentation to Install

information.

 

the correct printer

 

 

driver.

 

Cable is not connected

Ensure that the printer

 

properly.

signal cable is properly

 

 

connected to the

 

 

computer.

 

Cable is defective.

Replace the printer

 

 

cable and retest.

===========================================================================

Solving Screen Problems

This section lists some common causes and solutions for computer display and external monitor problems.

IMPORTANT: Verify that the display jumpers on the processor board are set

properly for the display before proceeding with any troubleshooting.

You can perform a monitor self-test on an external VGA color or monochrome monitor by disconnecting the monitor from the computer. To do so, complete the following steps:

1.Turn off the monitor.

2.Turn off the computer.

3.Disconnect the monitor signal cable from the computer.

4.Turn on the monitor and allow it to warm up for one minute.

The screen should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.

Table 2-30. Solving Screen Problems

===========================================================================

ProblemProbable CauseSolution(s)

===========================================================================

Characters are dim.

The brightness

or

Adjust the control(s) on

 

contrast (if applicable)

the right side of the

 

control is not

set

computer

display.

 

properly.

 

 

 

 

Computer screen is in

Tilt the

display or move