If after consulting our online help, you still have an installation question on a Creative product, you may contact us by the following numbers (please have your system hardware and operating system configuration information and Creative product model and serial numbers available for the call): Telephone (405) 742-6622.

Tech Support

BEFORE YOU CONTACT US

Please fill out the following information and be seated at your computer.

Model #: _____________Serial # _____________(both found on the back of the device)

Error message on the screen and how it came about:

_____________________________________________________________________

_____________________________________________________________________

_______________________________________________

Information on the adapter card that conflicts with the product (if applicable):

_____________________________________________________________________

_____________________________________________________________________

_______________________________________________

Hardware configuration information:

________________________________________________

IRQ line: (if applicable):

__________________________________________________________

DMA channel used (if applicable):

__________________________________________________

Computer type and speed:

_________________________________________________________

Type and version of your operating system; Windows 95/98/Me/NT/2000/XP:

__________________

For comments or questions regarding our technical support, you can also contact us at the following address: Creative Labs, Inc., Technical Support, 1523 Cimarron Plaza, Stillwater, OK 74075.

Service and Warranty Information E-2

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Creative 2030 manual Tech Support