Label advances 1-2 inches before a fault indication
The ribbon may be incorrectly installed. Ensure that the ribbon’s inked side faces the paper. With most ribbons this can be verified by rubbing paper against the ribbon; the ink should smudge the paper. Or, if using label stock, the sticky side of a label will pull off the ink.
A mismatched ribbon/paper combination is resulting in an insufficient amount of friction between paper and ribbon: Ensure that the correct type of ribbon is being used with the media.
Label advances 16 inches before a fault indication
The media may not be properly loaded: Reload it (see Chapter 5). When loading media ensure that the media hub and media guide are against the media and that gaps or marks in the labels are in line with the media sensor.
If equipped, the Adjustable Media Sensor may need to be repositioned (see Chapter 3).
The media sensor or media sensor circuitry may be defective: Call for service.
Tracking Problems
The media may not be properly loaded: Reload it (see Chapter 5). When loading media ensure that the media hub and media guide are against the media and that gaps or marks in the labels are in line with the media sensor.
The media width adjustment may not be properly set:
Readjust for the label width (see Chapter 5).
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