8. Troubleshooting
Test Method 1
A printout using test method 1 shows the printer’s parameters and settings, for example: date, time, program version, communication settings and which typefaces are available.
1.Switch off the printer.
2.Press the print button, but do not release it.
3.Switch on the printer without releasing the print button.
4.Keep the print button depressed until the printer starts printing the test pattern.
5.Then, release the print button.
Test Pattern
The method 1 test print produces a pattern with three different fields. These fields provide information about:
•Whether all the dots on the print head are functioning correctly.
If one or more dots are missing, a distinct white line appears in the test pattern.
•Whether the roller is perfectly cylindrical and is in the correct position.
•Whether the print head is completely parallel with the roller. The test pattern is lighter in those areas where the roller is not perfectly cylindrical or where the print head is not completely parallel with the roller.
