Dell 100-Mbps - page 39

Beep Codes and Error Messages 3-5

Diskette sub-

system reset

failed

System could not suc-

cessfully issue reset

command to diskette

controller.

Faulty diskette/tape drive

controller (defective sys-

tem board).

Diskette

write pro-

tected

Diskette write-protect

feature activated. Diskette write-protected.

Drive not

ready Diskette missing from

or improperly inserted

in diskette drive.

Missing, defective, unfor-

matted, or improperly

inserted diskette.

Gate A20 fail-

ure Gate A20 of the

keyboard controller

malfunctioned.

Faulty keyboard control-

ler (defective system

board).

General fail-

ure Operating system can-

not execute command. Operating system cor-

rupted or not installed

properly.

Hard disk

controller

failure

Hard disk

drive read

failure

Hard disk

failure

Hard-disk drive failed to

initialize. Incorrect configuration

settings in System Setup

program, improperly con-

nected hard-disk drive

cable, faulty hard-disk

controller subsystem

(defective system board),

or loose power cable.

Incompatible

Processor:

CPU0 is B0

step or below

Incompatible

Processor:

CPU1 is B0

step or below

Unsupported version of

microprocessor installed

on system board.

Unsupported micro-

processor installed.

Incompatible

Processors:

Cache sizes

different

In a dual-processor

system both micro-

processors do not have

the same level-2 cache.

Microprocessors do not

have the same level-2

cache.

Table 3-2. System Error Messages (continued)

Message Definition Probable Causes

Contents

Main Page Contents Chapter 1 System Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Chapter 2 Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1 Chapter 3 Beep Codes and Error Messages . . . . . . . . . . . . . . . . . . 3-1 Chapter 4 Removing and Replacing Parts . . . . . . . . . . . . . . . . . . . 4-1 Appendix A System Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 Index Figures Tables Page ead This First W arnings, Cautions, and Notes Chapter 1 System Overview ystem Features Figure 1-1. System Unit Orientation 1-4 Dell OptiPlex GX Systems Service Manual Figure 1-2. Front-Panel Features Figure 1-3. Internal View Dual-Processor Capability Advanced Expansion Subsystem Figure 1-4. Riser-Board Expansion-Card Connectors Hard-Disk Drive Options Enhanced Dual-Interface EIDE Subsystem Audio Controller PCI Video Card NIC USB Desktop Chassis Thermal Monitoring ystem Unit System Power Supply Pin Assignments for the DC Power Connectors Table 1-1. DC Voltage Ranges System Overview 1-9 Figure 1-5. DC Power Connector P1 Figure 1-6. DC Power Connectors P2, P3, P4, P5, and P6 P2, P3, P5, P6 1-10 Dell OptiPlex GX Systems Service Manual DC Power Distribution Figure 1-8. DC Power Cables Figures 1-8 and 1-9 provide the following information about DC power distribution: P7 Figure 1-9. Power Distribution System Overview 1-11 1-12 Dell OptiPlex GX Systems Service Manual System Board Layout The subsections that follow provide service-related information about the sys- tem board components. Figure 1-10. System Board Components Video Memory Main Memory Figure 1-11. System Board Jumpers System Board Jumpers nterrupt Assignments Table 1-2. Jumper Descriptions Table 1-3. Interrupt Assignments D MA Channel Assignments Table 1-4. DREQ Line Assignments Table 1-3. Interrupt Assignments (continued) echnical Specifications Table 1-5. Technical Specifications Page Page Page Page Chapter 2 Basic Troubleshooting nitial User Contact xternal Visual Inspection O bserving the Boot Routine nternal Visual Inspection liminating Resource Conflicts unning the Diskette-Based Diagnostics G etting Help Chapter 3 Beep Codes and Error Messages P OST Beep Codes Table 3-1. POST Beep Codes Table 3-1. POST Beep Codes (continued) ystem Error Messages Table 3-2. System Error Messages Page Page Page Page Page Page Chapter 4 Removing and Replacing Parts ecommended Tools P recautionary Measures F loor Stand Figure 4-1. Floor Stand Removal ystem Unit Cover Figure 4-2. System-Unit Cover Removal Figure 4-3. Padlock Removal ject, Power, and Reset Buttons Figure 4-4. Eject, Power, and Reset Button Removal F ront-Panel Inserts Figure 4-5. Front-Panel Insert Removal ndicator Card Figure 4-6. Indicator Card Removal peaker Figure 4-7. Speaker Removal Removing and Replacing Parts 4-9 D rives Figure 4-8. Drive Hardware Drives in the Drive Cage Figure 4-9. 3.5-Inch Diskette Drive Removal Page Hard-Disk Drives Figure 4-11. Hard-Disk Drive Bracket Removal Figure 4-12. Hard-Disk Drive Removal ystem Power Supply Figure 4-13. Power Supply Removal M icroprocessor Fan Figure 4-14. Microprocessor Fan Removal 4-16 Dell OptiPlex GX Systems Service Manual ystem Board Components The subsections that follow contain procedures for removing system board components. Figure 4-15. System Board Components Expansion Cards Expansion-Card Cage Figure 4-16. Expansion-Card Cage Removal Expansion Card Figure 4-17. Expansion-Card Removal Riser Board Figure 4-18. Riser Board Removal DIMMs Figure 4-19. DIMM Removal Figure 4-20. DIMM Installation Microprocessor/Heat Sink Assembly Figure 4-21. Microprocessor Securing Clip Figure 4-22. Microprocessor Removal Terminator or Add-In Card Terminator Card Figure 4-23. Terminator Card Removal Add-In Card Figure 4-24. Add-In Card Removal System Battery Figure 4-25. System Battery Removal ystem Board Figure 4-26. System Board Removal Appendix A System Setup Program A-2 Dell OptiPlex GX Systems Service Manual ystem Setup Screens XXXXX Figure A-1. System Setup Screens XXXXX Table A-1. System Setup Categories Page Page Page Index Numbers A B C E F H I J L M N P R T U V