106 | Dell 3100C instruction

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

China (Xiamen)	Technical Support website: support.dell.com.cn
Country Code: 86	Technical Support E-mail: cn_support@dell.com
City Code: 592	Customer Care E-mail: customer_cn@dell.com
	Technical Support Fax	592 818 1350
	Technical Support (Dell™ Dimension™ and	toll-free: 800 858 2969
	Inspiron)
	Technical Support (OptiPlex™, Latitude™, and	toll-free: 800 858 0950
	Dell Precision™)
	Technical Support (servers and storage)	toll-free: 800 858 0960
	Technical Support (projectors, PDAs, switches,	toll-free: 800 858 2920
	routers, and so on)
	Technical Support (printers)	toll-free: 800 858 2311
	Customer Care	toll-free: 800 858 2060
	Customer Care Fax	592 818 1308
	Home and Small Business	toll-free: 800 858 2222
	Preferred Accounts Division	toll-free: 800 858 2557
	Large Corporate Accounts GCP	toll-free: 800 858 2055
	Large Corporate Accounts Key Accounts	toll-free: 800 858 2628
	Large Corporate Accounts North	toll-free: 800 858 2999
	Large Corporate Accounts North Government and	toll-free: 800 858 2955
	Education
	Large Corporate Accounts East	toll-free: 800 858 2020
	Large Corporate Accounts East Government and	toll-free: 800 858 2669
	Education
	Large Corporate Accounts Queue Team	toll-free: 800 858 2572
	Large Corporate Accounts South	toll-free: 800 858 2355
	Large Corporate Accounts West	toll-free: 800 858 2811
	Large Corporate Accounts Spare Parts	toll-free: 800 858 2621

Colombia	General Support	980-9-15-3978

Costa Rica	General Support	0800-012-0435

106

Appendix

Image 106

Dell 3100C owner manual 106

Contents

PCI Power buttonW . d e l l . c o m s u p p o r t . d e l l . c o m PCI Express x1 June NF132 Contents Advanced Troubleshooting Connecting and Disconnecting Drive Cables Using Microsoft Windows XP System RestoreResolving Software and Hardware Incompatibilities 100 Clearing Forgotten Passwords and Cmos Settings102 Glossary Index Contents Finding Information What Are You Looking For? Find It Here Warranty informationFinding Information Service Code to direct Use the Service Tag toWhen you use Microsoft Windows License Label Click the arrow icon Click the topic that describes your problemFollow the instructions on the screen Finding Information Setting Up and Using Your Computer Setting Up a PrinterConnecting a USB Printer Printer Cable Connecting to the Internet USB connector on computer USB printer cable Setting Up Your Internet Connection Playing CDs and DVDs Adjusting the Volume DVD player includes the following basic buttons How to Copy a CD or DVD Adjusting the PictureCopying CDs and DVDs Using Blank CDs and DVDs Media Type Read Write Rewritable Using a Media Card Reader Optional Helpful Tips Setting Up and Using Your Computer Network Setup Wizard Setting Up a Home and Office NetworkConnecting to a Network Adapter Network adapter connector on computer Standby Mode Power ManagementHibernate Mode Power Options Properties Power Schemes Tab Advanced Tab Hyper-ThreadingHibernate Tab Setting Up and Using Your Computer Drive Problems Troubleshooting TipsBattery Problems Solving Problems CD and DVD drive problems Problems writing to a DVD-RW drive Mail, Modem, and Internet Problems Hard drive problems Error Messages Use these characters in filenames Media Card Reader Problems Computer does not start up Keyboard ProblemsLockups and Software Problems Computer stops responding Program is designed for an earlier Windows operating system Program stops respondingProgram crashes repeatedly Solid blue screen appears Memory Problems Other software problems Mouse Problems Network Problems Power Problems Printer Problems Scanner Problems Sound and Speaker Problems No sound from speakers No sound from headphones Video and Monitor ProblemsIf the screen is blank If the screen is difficult to read Solving Problems Diagnostic Lights Light Pattern Problem Description Suggested Resolution Module/memory connector placement Reinstall an additional module. ContinueReinstalled all modules without error Ensure that no special memory Then restart the computer Devices installed on your computerDetermine whether a conflict exists by Repeat this process for each card. If Dell Diagnostics Main Menu Dell DiagnosticsOption Function Drivers What Is a Driver?Tab Function Identifying Drivers Reinstalling DriversUsing Windows XP Device Driver Rollback Windows XP Resolving Software and Hardware Incompatibilities Manually Reinstalling DriversRestoring Your Operating System Creating a Restore Point Using Microsoft Windows XP System RestoreRestoring the Computer to an Earlier Operating State Undoing the Last System Restore Using Dell PC Restore by SymantecEnabling System Restore Removing Dell PC Restore Recommended Tools Removing and Installing PartsBefore You Begin Turning Off Your Computer Before Working Inside Your Computer Front View of the Computer System System shutdown Back View of the Computer Removing the Computer Cover VGA video connectorCards the bottom slot cannot be used Inside View of Your Computer Security cable slot Cover release latch Removing and Installing Parts System Board Components Memory DDR2 Memory Overview Matched pair of memory modules in Dimm connectors 1 Memory connector closer to Securing clips Installing MemoryProcessor Removing and Installing Parts Cutouts Notch Memory module Cards Removing Memory Installing an Expansion Card Removing and Installing Parts Removing and Installing Parts Removing an Expansion Card Drives Connecting Drive CablesIDE Drive Addressing Power Cable Connector Drive Interface ConnectorsSerial ATA Connector Hard Drive Connecting and Disconnecting Drive CablesRemoving a Hard Drive Installing a Hard Drive Hard drive Release tabs Plastic hard-drive bracket Replace the computer cover Floppy Drive Removing a Floppy Drive Installing a Floppy Drive Media Card Reader Removing a Media Card Reader Media Card Reader Installing a Media Card Reader DVD Drive Installing a DVD Drive Removing a DVD Drive Battery Replacing the Battery Replacing the Computer Cover Removing and Installing Parts Removing and Installing Parts Processor Processor type SpecificationsSystem clock MHz data rate Video Type Integrated Appendix Panel connector for headphones Connectors Two Connector size PinsPCI Express Connector One Connector size Pins Audio Type Serial ATA Connectors System board connectors Primary IDE driveControls and Lights Power control Push button Power light FlexBay Drive 39.9 cm 15.7 inches 36.1 cm 14.2 inches11.4 cm 4.5 inches 07 kg 20 lb System Setup Screen System SetupEntering System Setup Overview System Setup Options System Drives System Password option Acoustics mode settingQuiet The hard drive operates at its most quiet setting Manufacturer Boot Sequence Option Settings Changing Boot Sequence for the Current Boot Changing Boot Sequence for Future Boots Jumper Locations Clearing Forgotten Passwords and Cmos SettingsJumper Setting Description Jumpered Unjumpered Appendix Clearing Password Settings Clearing Cmos Settings Mouse Cleaning Your ComputerComputer, Keyboard, and Monitor Floppy Drive CDs and DVDs Definition of Dell-Installed Software and PeripheralsDell Technical Support Policy U.S. Only 100 Class a Class B FCC Notices U.S. OnlyDefinition of Third-Party Software and Peripherals 101 FCC Identification Information Contacting Dell102 103 104 105 106 107 108 109 110 Area Codes Local Numbers, Toll-Free Numbers 111 112 113 114 115 116 117 118 119 Appendix Glossary Glossary 121 As the Product Key or Product ID 122 Glossary Glossary 123 124 Glossary Glossary 125 NIC See network adapter 126 Glossary Glossary 127 128 Glossary System Tray See notification area Glossary 129 130 Glossary Index Index 131 132 Index Index 133 Device Driver Rollback, 48 Files and Settings Transfer 134 Index