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Dell
3100C
owner manual
Solving Problems
Models:
3100C
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Troubleshooting
Specification
Install
Error codes
Password
Connecting a USB Printer
Battery Problems
Diagnostic Lights
Network Setup Wizard
VGA video connector
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Solving Problems
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Contents
PCI
Power button
W . d e l l . c o m s u p p o r t . d e l l . c o m
PCI Express x1
June NF132
Contents
Advanced Troubleshooting
Using Microsoft Windows XP System Restore
Connecting and Disconnecting Drive Cables
Resolving Software and Hardware Incompatibilities
Clearing Forgotten Passwords and Cmos Settings
100
102
Glossary Index
Contents
What Are You Looking For? Find It Here Warranty information
Finding Information
Finding Information
Service Code to direct
Use the Service Tag to
When you use
Microsoft Windows License Label
Click the topic that describes your problem
Click the arrow icon
Follow the instructions on the screen
Finding Information
Setting Up and Using Your Computer
Setting Up a Printer
Connecting a USB Printer
Printer Cable
Connecting to the Internet
USB connector on computer USB printer cable
Setting Up Your Internet Connection
Playing CDs and DVDs
Adjusting the Volume
DVD player includes the following basic buttons
Adjusting the Picture
How to Copy a CD or DVD
Copying CDs and DVDs
Using Blank CDs and DVDs
Media Type Read Write Rewritable
Using a Media Card Reader Optional
Helpful Tips
Setting Up and Using Your Computer
Network Setup Wizard
Setting Up a Home and Office Network
Connecting to a Network Adapter
Network adapter connector on computer
Power Management
Standby Mode
Hibernate Mode
Power Options Properties
Power Schemes Tab
Hyper-Threading
Advanced Tab
Hibernate Tab
Setting Up and Using Your Computer
Drive Problems
Troubleshooting Tips
Battery Problems
Solving Problems
CD and DVD drive problems
Problems writing to a DVD-RW drive
Mail, Modem, and Internet Problems
Hard drive problems
Error Messages
Use these characters in filenames
Media Card Reader Problems
Computer does not start up
Keyboard Problems
Lockups and Software Problems
Computer stops responding
Program is designed for an earlier Windows operating system
Program stops responding
Program crashes repeatedly
Solid blue screen appears
Memory Problems
Other software problems
Mouse Problems
Network Problems
Power Problems
Printer Problems
Scanner Problems
Sound and Speaker Problems
No sound from speakers
Video and Monitor Problems
No sound from headphones
If the screen is blank
If the screen is difficult to read
Solving Problems
Diagnostic Lights
Light Pattern Problem Description Suggested Resolution
Module/memory connector placement
Reinstall an additional module. Continue
Reinstalled all modules without error
Ensure that no special memory
Then restart the computer
Devices installed on your computer
Determine whether a conflict exists by
Repeat this process for each card. If
Dell Diagnostics
Dell Diagnostics Main Menu
Option Function
What Is a Driver?
Drivers
Tab Function
Identifying Drivers
Reinstalling Drivers
Using Windows XP Device Driver Rollback
Windows XP
Manually Reinstalling Drivers
Resolving Software and Hardware Incompatibilities
Restoring Your Operating System
Using Microsoft Windows XP System Restore
Creating a Restore Point
Restoring the Computer to an Earlier Operating State
Using Dell PC Restore by Symantec
Undoing the Last System Restore
Enabling System Restore
Removing Dell PC Restore
Recommended Tools
Removing and Installing Parts
Before You Begin
Turning Off Your Computer
Before Working Inside Your Computer
Front View of the Computer
System
System shutdown
Back View of the Computer
VGA video connector
Removing the Computer Cover
Cards the bottom slot cannot be used
Inside View of Your Computer
Security cable slot Cover release latch
Removing and Installing Parts
System Board Components
Memory
DDR2 Memory Overview
Matched pair of memory modules in Dimm connectors 1
Installing Memory
Memory connector closer to Securing clips
Processor Removing and Installing Parts
Cutouts Notch Memory module
Cards
Removing Memory
Installing an Expansion Card
Removing and Installing Parts
Removing and Installing Parts
Removing an Expansion Card
Connecting Drive Cables
Drives
IDE Drive Addressing
Drive Interface Connectors
Power Cable Connector
Serial ATA Connector
Connecting and Disconnecting Drive Cables
Hard Drive
Removing a Hard Drive
Installing a Hard Drive
Hard drive Release tabs Plastic hard-drive bracket
Replace the computer cover
Floppy Drive
Removing a Floppy Drive
Installing a Floppy Drive
Media Card Reader
Removing a Media Card Reader
Media Card Reader
Installing a Media Card Reader
DVD Drive
Installing a DVD Drive
Removing a DVD Drive
Battery
Replacing the Battery
Replacing the Computer Cover
Removing and Installing Parts
Removing and Installing Parts
Specifications
Processor Processor type
System clock MHz data rate Video Type Integrated Appendix
Panel connector for headphones
Connectors Two Connector size Pins
PCI Express Connector One Connector size Pins
Audio Type
Serial ATA
Connectors System board connectors Primary IDE drive
Controls and Lights Power control Push button Power light
FlexBay Drive
39.9 cm 15.7 inches
36.1 cm 14.2 inches
11.4 cm 4.5 inches
07 kg 20 lb
System Setup Screen
System Setup
Entering System Setup
Overview
System Setup Options
System
Drives
System Password option
Acoustics mode setting
Quiet The hard drive operates at its most quiet setting
Manufacturer
Boot Sequence
Option Settings
Changing Boot Sequence for the Current Boot
Changing Boot Sequence for Future Boots
Jumper Locations
Clearing Forgotten Passwords and Cmos Settings
Jumper Setting Description
Jumpered Unjumpered Appendix
Clearing Password Settings
Clearing Cmos Settings
Mouse
Cleaning Your Computer
Computer, Keyboard, and Monitor
Floppy Drive
CDs and DVDs
Definition of Dell-Installed Software and Peripherals
Dell Technical Support Policy U.S. Only
100
Class a Class B
FCC Notices U.S. Only
Definition of Third-Party Software and Peripherals
101
Contacting Dell
FCC Identification Information
102
103
104
105
106
107
108
109
110
Area Codes Local Numbers, Toll-Free Numbers
111
112
113
114
115
116
117
118
119
Appendix
Glossary
Glossary 121
As the Product Key or Product ID
122 Glossary
Glossary 123
124 Glossary
Glossary 125
NIC See network adapter
126 Glossary
Glossary 127
128 Glossary
System Tray See notification area
Glossary 129
130 Glossary
Index
Index 131
132 Index
Index 133
Device Driver Rollback, 48 Files and Settings Transfer
134 Index
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