Troubleshooting 18-1

&+$37(5

7URXEOHVKRRWLQJ

*HWWLQJ7HFKQLFDO$VVLVWDQFH

,QIRUPDWLRQWR1RWH%HIRUH&DOOLQJIRU6XSSRUW
If you encounter problems with the filer that you cannot solve, you might need to con-
tact your service provider or Dell technical support for assistance. If you do, have the
following information available:
the system service tag and your Express Service code
the system configuration as reported by the sysconfig -v command (if the
filer still responds to the command)
any diagnostic messages that were reported (diagnostic messages are in the
/etc/messages file on the root volume)
For additional information you may need, see Getting Help in your Installation and
Troubleshooting Guide.
+RZWR&RQWDFW'HOO
For numbers that you can use to contact Dell technical support, see Getting Help in
your Installation and Troubleshooting Guide.

%RRWLQJ)URP6\VWHP%RRW'LVNHWWH

%RRW)URP'LVNHWWH7R&RUUHFW6RPH7\SHVRI3UREOHPV
You might need to reboot the filer from the system boot diskette to correct configura-
tion problems, recover from a lost password, or correct certain disk configuration
problems.