Troubleshooting18-17

,QFRUUHFW3DVVZRUGRU8QNQRZQ8VHUQDPH

Use Table 18-3 to troubleshoot the problem.

7DEOH,QFRUUHFW3DVVZRUGRU8QNQRZQ8VHUQDPH

8VHUV&DQQRW0DSD'ULYH

If users get an Access Denied message, use the following decision table to trouble-
shoot the problem.

7DEOH8VHUV&DQQRW0DSD'ULYH

81,;FSLR3UREOHPV

7KHFSLR9HUVLRQ6KRXOG6XSSRUWELW,QRGH'HILQLWLRQ

1XPEHUV

If you copy large amounts of data using the UNIX cpio utility, some files might be
copied incorrectly. This happens in UNIX versions of cpio that still use a 16-bit inode
$UHXVHUVLQWKHVDPHGRPDLQDVWKHILOHU"
<HV 1R
$UH\RXXVLQJDYLUWXDO/$1" ,VWKHUHDWUXVWUHODWLRQVKLSEHWZHHQ
WKHILOHUDQGWKHGRPDLQ"
<HV 1R <HV 1R
Have the users
log in with
DOMAIN-
NAME\
USERNAME
Enter the users
into the /etc/
passwd file
Have the users
log in with
DOMAIN-
NAME\
USERNAME
Establish a trust
relationship
between the users
account domain
and the filers
domain
,VWKHILOHULQWKHVDPHGRPDLQDVWKH3'&"
<HV 1R
'RHVWKHXVHUKDYHDFFHVVULJKWVWRWKH
VKDUH" Use Server Manager to add the
filer to the domain or establish a
trust relationship between the
domains.
<HV 1R
Contact Dell techni-
cal support, as
described in Get-
ting Technical
Assistance.
Give the user rights
to the share.